The main university website will be undergoing maintenance, resulting in some unavailability.
Disruption will occur between 10 am and 4 pm on Wednesday 28 August, there may be short periods of disruption throughout the day while testing is completed. https://t.co/M5TAhRfpBg
Most University IT services are now accessible. We have fixed the issue affecting the Duo 2-factor authentication service, so new logins to Duo-protected services such as Microsoft 365 should now be working as expected.
https://t.co/2BxTg7r8HQ
We’re aware of an issue affecting access to some University IT services. We’re investigating as a matter of urgency. We’ll post an update when the issue is resolved.
Do you have unwanted IT gear taking up valuable space at home or work? We have good news for you! IT Kit Amnesty Week is taking place from Mon 15 April to Fri 19 April.
For more info about what we can accept and drop-off locations, visit:
https://t.co/HLKx0iRK93
Following our messages yesterday, overnight the network connectivity incident has stabilised. IT Services are available from off and on campus; however, you may continue to notice performance issues during stabilisation.
We continue to work closely with our partners, including JISC, to continue to resolve any outstanding issues as quickly as possible and are continuing to monitor the situation today.
Prior advice about coming onto campus if you wish to access University systems is no longer necessary.
Cyber incident: Ongoing network connectivity issues
Earlier today (Monday 19 February), IT Services were made aware of network connectivity problems impacting several Universities, including our own.
We have now been made aware that the issues have been caused by a cyber incident impacting both ourselves and our network provider, as well as some other UK Universities. The incident is impacting the availability of IT Services from off campus.
We are working closely with our partners, including JISC to resolve the issue as quickly as possible and will continue to monitor the situation closely overnight.
Staff and students wishing to access University systems tomorrow, 20 February are advised to come onto campus where possible.
We are aware of intermittent network connectivity problems caused by an issue in the region outside of our direct control - we are working with our partners to resolve this as quickly as possible. Thank you for your patience.
Happy Pharmacy Technician Day #RxTechDay from everyone at CPPE.
Thank you to all pharmacy technicians for your continued dedication in improving patient outcomes through your own professional development.
@UoM_ITS why do I keep getting seemingly randomly blocked out of my account preventing me from being able to log back into my laptop after it's locked - I would like to be able to work. I've posted here as I can't log a ticket.
We are aware of a number of authentication issues following yesterday’s planned change to how staff use Duo to log in to some University services. This is only affecting some staff users. We’ll post more information here when we have it.
📣 Important update: As part of our response to the cyber incident, we have made changes to our University email system for all staff and students. Please see the following link for more details: https://t.co/hGePD26pWX
We don’t monitor our Twitter account over the weekend but please call 0161 306 5544 if you need IT help and support. For the latest updates on the cyber security incident visit: https://t.co/4QL0JN9vFQ