Shigeo Shingo championed designing systems in a way that mistakes are hard to make and easy to see—proving that real innovation isn’t about perfection, it’s about prevention.
It turns out the fun part of excellence is making problems disappear before anyone notices.
Lisa and I went to Florida last week to celebrate our 43rd Anniversary and our Retirement from O.C. Tanner. We hit the Everglades and the southernmost tip of the USA in the Keys!
Real conflict resolution begins when at least one person steps out of defensiveness and into reflection, not to surrender their position, but to examine their way of being.
When someone is willing to ask, “How might I be wrong?” possibilities opens.
In late 2024, we launched Utah’s Fentanyl Task Force.
Last year, drug-related deaths fell by 9.4 percent, real progress toward our second-term goals.
We’re strengthening crisis-intervention training for law enforcement, expanding treatment, and much more. We’ll keep taking commonsense steps that make a difference.
More on our second-term initiatives: https://t.co/1SaG6x5Dty
Future of People at Work – Symposium
June 26–27 | Salt Lake City, UT
Join leaders shaping how we work, lead, and grow. Hosted at O.C. Tanner.
Register now: https://t.co/p4EAm48a1p
#FutureOfWork#PeopleAtWork#Leadership#ShingoInstitute
In the new world of work, it’s not about having all the answers — it’s about asking the right questions.
It’s not about being right — it’s about getting it right.
It’s not about being the loudest voice in the room — it’s about drawing out the quiet voice with the answer.