@FlogasBritain cannot believe you have allowed me to run out of LPG, despite being on an automated 'top up guarantee' - no escalation from customer service WHEN THIS IS YOUR ISSUE and no update on when service can be restored. Does anyone have suggestions for alternatives?
@officialcalor - what do I need to do to switch suppliers from @FlogasBritain? Bulk LPG ~£1000 per annum. They clearly do not care about my business, perhaps you will...
@LloydsBank have been on hold for approaching an hour now! All this for a call they insisted I make to them before they could confirm a transaction. Customer service is shocking!!!
@LloydsBank, you have just lost a customer! Still on hold over 2 hours, shocking disregard for your customers time. As I cannot get through to you due to your inefficiency you are going to suspend my account. Truly shocking, dreadful, pitiful customer service.
Congratulations @LloydsBank, I have now been on hold with you for 2 hours!!! Yes, 120 minutes of you not bothering to answer my call. Interestingly I called @santanderuk about setting up a new account and they answered in 4 rings...
@LloydsBank I’m trying to move money to another account and you think that it’s fraudulent. You are insisting that I call the fraud line to verify the transaction. I have now been on hold for 96 minutes.
@LloydsBank So you keep saying, over and over again as I sit on hold. You are insisting that I call you on threat of suspending my account and yet you are keeping me on hold for an hour. In what universe is this good customer service?