@NatWest_Help I have recorded the conversation and have screenshots of the chat conversation. I expect more help from you please in what could become a very distressing situation
@NatWest_Help I have been contacting you since 8am. I have not been able to get through to a manager. Instead I have been put on hold for 1 hour, probably in the hope that I hang up the call
@NatWest_Help I’m in Brazil and my card has stopped working. Your team has been incredibly unhelpful - only soloution is “to find alternative method of payment” which I don’t have. Very unsafe for a female to be left in this position.
@dr_shibley @ZenaAldridge1 Hi @ZenaAldridge1, I work for the BBC current affairs team and wonder if you might be interested in speaking to us about a similar topic? If so, please do let me know how best to contact you outside of Twitter. Thank you, Georgia
@VpoDr Hello, I am trying to contact you for a BBC Documentary in which we want to discuss the topic of stop and search. It would be wonderful if you could let me know a means of contacting you (I can't seem to private message you) if you are interested. Thank you, Georgia
@GEEpeachPro To clarify. We charge interest at an annual rate, on a daily basis. It accrues from the date the payment was due, to the date the payment is made. This period includes non-business days - for example weekends and bank holidays. Martin
@HMRCcustomers thank you! and to confirm, if I file my return by 28th feb I won't incur a late filing penalty? I will then be charged 2.6% per day on outstanding bills. I won't be charged a late payment penalty until 1st April? so all in all its an interest only penalty at the mo due to virus?
@HMRCcustomers thank you, so to confirm I won't be charged a penalty of 5%, will I be charged interest on outstanding payments though? and if so is that per month or per day?
@HMRCcustomers ah I didn't realise. okay - what is the late payment penalty I will incur by paying after February? and what is the interest on payments please
@HMRCcustomers if I am unable to speak to someone, I am unable to pay my return which means I will incur a cost. this is the reason I was unable to complete my return in January. I need to speak to someone please
@HMRCcustomers hi martin, the web chat is unavailable. on your website it says, Opening times: Monday to Saturday: 8am to 8pm
Sunday: 9am to 5pm , when I call the voicemail also says it is open. this is very misleading as I was unable to cal during the week and expected it to be fine
@HMRCcustomers Hi Martin, thank you! HMRC self-assesment helpline... I'm late completing my tax return as I don't think the calculation is correct and need to discuss it before I pay. thank you
@bectu Amazing - thank you! My contract finished on 24th feb... would like to help you lobby for further measures - all PAYE to be paid 80% of average annual profit like freelancers are... can we help?