@Jonathan__NOWAK Nous comprenons votre incompréhension Jonathan. Notez que la clôture d'un compte ou un refus d'entrée en relation est une décision encadrée par nos obligations réglementaires (ACPR). Envoyez-nous un DM pour que nous puissions échanger sur votre situation spécifique.
@donjackoghue We can't discuss an individual account publicly, and account eligibility is based on regulatory and compliance requirements, not on identity or community.
@donjackoghue Hi, thank you for raising this – we take concerns like this very seriously. Inclusion is important to us, and discrimination has no place at Qonto.
@TweetsOfSumit Thank you, Sumit – we really appreciate your loyalty and that you keep recommending us. Your point on reliable support is fair, and we take it to heart. Our support team has now also reached out to you by phone to get this sorted. Thanks for your patience – we're on it.
@TweetsOfSumit Thanks for your patience, Sumit! Our team has sent you a new link – could you please check it (also your inbox/DM)? Let us know if it works, and we'll keep following up with you via DM.
@TweetsOfSumit Hi Sumit, I understand the frustration. As the social media team we don't have direct access to account data, but our support team has confirmed they've already reached out to you – please check your inbox (also your spam folder).
@cryptouffff@libremax_off Vous pouvez avoir confiance!
Il s'agit ici de la facture d'abonnement Qonto. Elle est prélevée automatiquement sur le compte Qonto. Donc il n'y a en effet pas d'iban à rajouter. Nos équipes ont fait le nécessaire 🚀
On reste en DM si vous notez quoi que ce soit.
@flxmgdnz@TweetsOfSumit Hello Felix, Sorry to hear the Stripe <> DATEV connection hasn’t worked for you as expected. Could you DM us the email linked to your Qonto account and what happens when you try to use it? We’ll look into it and forward it to the right team.