@Kofax possibly the worst support contract I have ever had. 3 months of repeating the same steps over and over and moving NOWHERE. R+D too busy to be helpful, support cant fix it. Would I recommend them? NO
Good morning to all you lovely Tweeple. Wishing you a #FabulousFriday I’m off to the office today. It’s been a week of comings and goings! Hope you have a wonderful day today 👍😊🥰
@giffgaff so I received a broken phone a week ago. contacted an agent. nobody seems to care that its BROKEN! No option to return, bad experience. massive giffgaff fail.
@giffgaff @prep_gg @Mykiel_B I HAVE DONE THIS 5 DAYS AGO. I OWN A FAULTY PHONE I BOUGHT FROM YOU AS WORKING. I CANT RETURN IT AS THERE IS NO RETURN OPTION. SO FOR 1 WEEK I HAVE HAD A FAULTY PHONE AND NO WAY OF RETURNING IT. And GG prep is NOT helping.
@prep_gg @Mykiel_B@giffgaff 1 week later AND THIS SIMPLE OPTION STILL DOES NOT EXIST ON MY ACCOUNT PAGE. Uk mail updates are not my problem. MY BROKEN PHONE WITH NO WAY OF RETURN IS! #badcustomerservice
@giffgaff still no option to return a faulty phone. I bought a phone a WEEK AGO. its FAULTY. THERE IS NO OPTION TO RETURN. Please advise on how I can contact someone who will give me WHAT I HAVE PAID FOR. NOT £320 for an I phone 7 I cant use. Amateur giffgaff. not impressed.