@MyntraSupport WTH is going on!? Why are prepaid orders not getting dispatched. I'm tired of raising tickets with the customer support but the team is SO dead they wouldn't provide any solutions. I order a shirt from the bear house on 2nd of may and its still not dispatched yet!
Order ID 1 # 1329611 80322883980903 (Order placed on 2nd may, Prepaid)
Order ID 2 # 1330240 21209864738603 (Order placed on 10th may, Prepaid)
These orders have not even been shipped yet. Customer care is not providing any solution. I want these products delivered to me ASAP!!!
Hey @help_delhivery I've been facing fake weight disputes issue for almost a month now. I have a list of 70+ AWBs which have charged me more than βΉ10k so far in the name of weight mismatch. Its getting difficult for us to continue manifesting further orders. Kindly solve this.
@help_delhivery Kindly fix this asap as we are not able to manifest further orders because of this issue. Been using delhivery for almost two years now, never faced such issue to this extent.
Please keep me updated with this matter and provide the extra charged amount as soon as possible.
So Mr. Bhatt mailed us a excel sheet format and I filled every single detail of the format as asked.
Awb, weight, product category, date, number of items and mailed the same to Mr. Ayush bhatt
After 3 weeks he's telling us the info is missing and the format was wrong.
@help_delhivery You just reply here and do nothing. Where's the update? Why is it taking so long when all the proofs are already there!
Further more you guys are not even replying to the mails or even in the ticket raised on the panel. Kindly provide the remittance of βΉ6200 asap.
Hey @help_delhivery
Your delivery guy named Prajwal AS stole the money paid by our customer. He took the money on his personal upi and marked the shipment falsely as undelivered and rto. Sent us a fake shipment. When we raised a ticket about the same, you guys aren't replying.
Here is the payment screenshot and THE PROOF that the customer paid βΉ6200 to the delivery guy named prajwal and the parcel was delivered to her successfully.
Kindly take strict action on this guy and provide us our hard earned remittance cus 6200 inr is no JOKE!
@help_delhivery Nobody is contacting me regarding this matter, no replies on mail, ticket, nowhere!
I've given you the payment proof here and I can also share every single proof here which I shared on the mail and ticket as well.
Kindly resolve it asap and provide us our remittance worth βΉ6200
Awb 30498910042910 We've attached all the proofs in the ticket including packaging video pre shipping with the label on, inner content images, payment screenshot by the customer, video of fake rto that we received, EVERYTHING! And within the timeline as soon as we received it.
@XpressBees_IN@ShiprocketIndia YOU FRAUDSTERS!
YOU DISPOSED OFF MY SHIPMENT awb - 14112356146342 without even contacting me you bastards! It was a βΉ14,100 parcel which was supposed to be returned to me as it was an rto! It was a secured shipment! I need my complete refund!