Gig Workers Collective

Grassroots organizing for gig workers. We build worker power. DMs are open. #blacklivesmatter

[Gig Workers Collective @GigWC]

On behalf of all beleaguered and aggrieved shoppers, today we finally take the step of asking customers to delete the Instacart app. The company has worked tirelessly to deprive its workers of basic accommodations and dignities necessary to continue working during a pandemic. 1/5

[Gig Workers Collective @GigWC]

Instacart is well aware that it’s customers often commit fraud and mark items as missing. Yet we’re still heavily penalized by either getting blocked from seeing orders or deactivated.

Watch Emma’s story here:

https://t.co/HRmH6MEyRz

[Gig Workers Collective @GigWC]

There are many ways DoorDash can stop hurting restaurants: no longer listing restaurants that do not want to work with them, reducing commission, getting rid of extra fees

Instead, they’re offering restaurants predatory cash advance loans with 10% fees.

https://t.co/K3FS2ZkC4y

[Gig Workers Collective @GigWC]

-the estimated pay time that’s used to calculate pay is significantly less than the amount of time it takes to fill order
-no more pay increases when customers add items
- Shipt is bundling more orders together for less pay

This is the second pay cut during the pandemic.

[Gig Workers Collective @GigWC]

Last week, @Shipt announced a new pay model. It sounded great, right?

It launched this week and it’s a pay cut. The majority of shoppers aren’t actually averaging $16 - $27. Instead, many are seeing less than minimum wage.

Here are some of the changes:

[Yvette Y. Thomas @yvette45t]

@fidjissimo Love my job, but this week, Instacart is not allowing me to work. They will not give me batches. Why?

[Gig Workers Collective @GigWC]

Many Instacart shoppers have stopped seeing order offers.

Instacart keeps suggesting that they wait at busy stores, yet that isn’t improving their ability to see orders.

This is resulting in some shoppers sitting and waiting all day, unpaid, for nothing.

[Instacart @Instacart]

@ShadesOfE We are now sending push notifications when there's a batch close to your location. We recommend checking out the heat map to see what stores have a lot of orders. If you have any other questions, please send us a DM. -Ariel

[Brandon Johnson @popmoshgamer]

@GigWC This is the 6th straight day of no batches for me in New York…after 8 months working 5 days a week of seeing them consistently so something is up and not a work from Instacart

[Gig Workers Collective @GigWC]

Within the past week, many Instacart shoppers have stopped receiving order offers.

Gig work is not flexible and offers no security. You can’t work whenever you want if the app isn’t offering you an order.

[RJ @RickRiley08]

@Walmart when you stack with 2-6 different customers in a batch and only count it as 1 trip, this incentive is a joke! @GigWC

[Willy Solis @WillySolis357]

Some restaurants are forced to excercise their right to refuse service to the gig economy.

[Gig Workers Collective @GigWC]

RIP to Justin Krumbah, an Instacart shopper. Justin was shot and killed while shopping an order yesterday.

We cannot stress this enough - gig workers need occupational death benefits.

https://t.co/hIFSvAAq9h

[Stacy Mitchell @stacyfmitchell]

Chicago’s lawsuit against GrubHub cites a long list of deceptive practices. But this one really stands out. Grubhub used public concern about the plight of restaurants during the pandemic to rip off those restaurants even more.

https://t.co/sZubn3SViL

[Gig Workers Collective @GigWC]

How much money is an Instacart shopper paid to fulfill my order?

Instacart’s minimum pay is $7, and that can include up to 3 orders at once.

Why has service been deteriorating?
Pay and working conditions have been continuously decreasing.
Morale is at an all time low.

[Gig Workers Collective @GigWC]

We’re clearly up some misconceptions about Instacart shoppers today. Here’s a thread:

Why did my shopper steal an item?
They didn’t! Workers shop several orders at once, and items can easily get commingled with another order.

[Gig Workers Collective @GigWC]

Why wasn’t my order delivered on time?
Shoppers have the ability to decline orders. If an order has a poor tip, it’ll often sit for long periods of time while the orders with high tips are snatched up quickly. Shoppers can’t afford to fill your order.