G.Network

News and updates from team - the people rebuilding London's broadband from the fibre up. Chat to us here Mon-Fri 9am - 5:30pm

[G.Network @GNetworkComms]

@25598da44080 Hello @25598da44080,
Thank you for providing the location details. Our team will be in contact with the council to discuss the next steps.
We appreciate you bringing this to our attention.
Regards,
GNetwork Customer Service Team

[G.Network @GNetworkComms]

@josephkazUK Hello @josephkazUK,
Thank you for providing the location details. Our team will be in contact with the council to discuss the next steps.
We appreciate you bringing this to our attention.
Regards,
GNetwork Customer Service Team

[G.Network @GNetworkComms]

@josephkazUK GNetwork Customer Service Team 3/3

[G.Network @GNetworkComms]

@josephkazUK Pancras Road where the issue has been identified (for example, nearby landmarks, building numbers, Postcode etc.)?
Kindly send them to [email protected]. Once we have this information, we will review the situation and advise on the appropriate next steps.
Regards, 2/3

[G.Network @GNetworkComms]

@samedaydoctorUK patience. 2/2

[G.Network @GNetworkComms]

https://t.co/e7Tq4zEYOu has launched an exciting campaign! We’ve given away £10,000 in free advertising on Old Street Roundabout, supporting London’s SMEs while highlighting how #gigabit broadband transforms business productivity. Read more👇

🔗https://t.co/jj7J5xQ2PJ

[G.Network @GNetworkComms]

@samedaydoctorUK Hi @samedaydoctorUK Thanks for reaching out. We’re aware of the recent service disruption in the London W1 area. Our teams have worked quickly, and we’re happy to confirm that service is now back up and running.

We apologise for any inconvenience caused and appreciate your 1/2

[G.Network @GNetworkComms]

@JoeKeenanTV regards,
GNetwork Customer Service Team. 5/5

[G.Network @GNetworkComms]

@JoeKeenanTV return to other providers, that means a great deal to us. Our teams remain committed to supporting our customers and keeping services running smoothly.
If you have any further questions or notice anything unusual with your connection, please don’t hesitate to reach out.
Kind 4/5

[G.Network @GNetworkComms]

@CaptainHippo Thank you so much @captainhippo.

[G.Network @GNetworkComms]

@CaptainHippo administration. The Administrators, Richard Beard and Rob Croxen of Alvarez & Marsal, will continue to trade the Company for the foreseeable future.
Please note, your supply of broadband will continue as normal, and you should continue to pay your bill as normal.
The Company 2/4

[G.Network @GNetworkComms]

@CaptainHippo Dear @captainHippo,
G. Network Communications Limited in administration (the "Company") Joint Administrators: Richard Beard and Rob Croxen
I am writing in response to your query. On Monday 12 January 2026, https://t.co/e7Tq4zEYOu Communications Limited was placed into 1/4

[G.Network @GNetworkComms]

@LuxVoxSemper Good Morning, thank you for reaching out. Can you please send us an email with your account details ( order number, email address or address) to [email protected], and we will aim to assist. Regards, GNetwork Customer Service Team

[G.Network @GNetworkComms]

@OldLondonW14 Hi there, really sorry to hear about your experience so far — that’s not what we aim for at all. Could you please DM us your https://t.co/e7Tq4zEYOu account details or the installation address? We’ll look into this as a priority and get the right team to assist you directly.

[G.Network @GNetworkComms]

@louispilfold Hey Louis, Please send me your full address i will look into this for you

[G.Network @GNetworkComms]

@DomWeldon Hey there! Sorry to hear about the trouble. Please contact our support team at 0203 909 4555 - option 3 or [email protected] so we can locate your account and assist you further with your connectivity issue. Thanks!