Great Northern

Hi from the Great Northern Social team 👋! Connecting you to London from Cambridge, Peterborough and more; we're here to help 24 hours a day, 7 days a week.

[Great Northern @GNRailUK]

✅ Services are no longer being impacted by this incident.

🕓 If your journey has been delayed by 15 minutes or more, you may be eligible for delay repay.

💰 You can make a claim here 👇
https://t.co/ECMSg9KvdT

[Great Northern @GNRailUK]

⚠️ A freight train has broken down between Hitchin and Stevenage and some lines towards London are blocked.

ℹ️ If you are travelling now, your journey will be disrupted.

More information will follow shortly 👇

[Great Northern @GNRailUK]

🚌 Rail replacement buses are now running between Stevenage, Hitchin and Letchworth Garden City.

❗️ These buses will be running under staff direction between these stations so please speak to staff at the station for more information.

[Great Northern @GNRailUK]

@jordandias @TLRailUK Hi Jordan, thank you for your feedback. Please submit this to the team for future consideration during service changes: https://t.co/AG9CqRvBXI. ^Liv

[Great Northern @GNRailUK]

@Arbizamanuel Hello Manu, the operator for this bus was Central Connect Transport Limited. It would be best to contact them about this. You can contact them on X here: @CC_EssexHerts or via their website here: https://t.co/Art5RumJlh. ^Liv

[Great Northern @GNRailUK]

@Wells_Kirst Hi Kirsty. This service has been cancelled because of passengers causing a disturbance on a train, unfortunately. ^Silva

[Great Northern @GNRailUK]

🚧 Network Rail are carrying out planned engineering works tonight on parts of the network to maintain and improve the railway.

ℹ Details on works taking place & services affected 👇
https://t.co/QAqdODBCAk

[Great Northern @GNRailUK]

✅ Disruption caused by this incident has now ended. No further trains will be affected following this disruption.

⏰ Don't forget, if you are delayed by 15 minutes or longer, you may be entitled to Delay Repay. For more information and to check your eligibility, visit below 👇
https://t.co/iVBzAOKe1C

[Great Northern @GNRailUK]

⚠️ There is a fault on a train between Moorgate and Finsbury Park.

❌ The line towards Finsbury Park is currently blocked.

ℹ️ More information to follow...

[Great Northern @GNRailUK]

📢 You can now use your normal route to your destination.

🕒 Please allow an extra 10-20 minutes to complete your journey.

📱 You will need to check journey planners before you travel.

[Great Northern @GNRailUK]

@armsofacapaldi Hi Darcy, are you just able to confirm what time you boarded the train, where and which direction are you heading in so we can look into this further please? ^Kirsty

[Great Northern @GNRailUK]

@charliedean03 @greateranglia Do you mind sending us a private message with a description of what it inside the bag to confirm a match? ^Max https://t.co/vX59GyR5f6

[Great Northern @GNRailUK]

@charliedean03 @greateranglia As some of the stations are managed by TfL, we would also advise filling in their lost property form (https://t.co/mBgTdY68WX) as well as ours (https://t.co/Ibimkb0rIX). Unfortunately we've been informed that Old Street do not have an item matching your description. ^Kirsty

[Great Northern @GNRailUK]

If you have any accessibility needs, we’re here to help.

ℹ More info on assisted travel and what we can do to help here 👇
https://t.co/O2z5lahC1G

[Great Northern @GNRailUK]

Good morning Linda, I'm really sorry to hear about that and can appreciate the frustration this would cause, especially given the circumstances.

So we can get this reported, is there a particular timed train or trains you notice this on so the team can narrow this down to a particular time of day perhaps. ^Kirsty

[Great Northern @GNRailUK]

@charliedean03 @greateranglia Please could you provide a description of the item and where you were on the train? ^Max