GNR Industrial Flooring Ltd

Resin Flooring and Screeding Contractor to the industrial and commercial sector. We are committed to ensuring the highest standards in quality and service

[GNR Industrial Flooring Ltd @GnrLtd]

@SamsungUK @SamsungUK, tired of empty words like 'appreciate your frustration' and 'completely understand.' Skip the sympathy, just send a replacement. Get it done. #CustomerService"

[GNR Industrial Flooring Ltd @GnrLtd]

Disappointed with @SamsungUK as my warranty claim remains unfulfilled. They're citing a system outage, unable to replace my fridge freezer;can't provide a date for the replacement. Expected better customer service from a reputed brand. #SamsungWarrantyIssue #CustomerServiceFail

[GNR Industrial Flooring Ltd @GnrLtd]

@SamsungUK Hey @SamsungUK, this is unhelpful. Dealing with the resolutions team, same old script. 'System outage' causing delays with no replacement date. Unacceptable. You have stock, so why? #CustomerService"

[GNR Industrial Flooring Ltd @GnrLtd]

@SamsungUK @SamsungUK, can you explain why it's so difficult to replace my fridge freezer from your stock during the 'system outage' and replenish to your replacement stock later? Why should the customer suffer when there's an easy solution available? #CustomerService #SamsungWarrantyIssue

[GNR Industrial Flooring Ltd @GnrLtd]

@SamsungUK Over a month without a fridge freezer because of a 'system outage' in @SamsungUK's replacement warehouse. Why not send one from alternative stock? Disappointing #customerservice for a reputed brand. #SamsungWarrantyIssue

[GNR Industrial Flooring Ltd @GnrLtd]

@SamsungUK @SamsungUK we have been offered a refund or a replacement for our faulty fridge freezer, but we have been told that you are unable to give us a date for replacement as there is a 'system outage'. We cannot accept a refund as the cost of the fridge freezer has gone up dramatically

[GNR Industrial Flooring Ltd @GnrLtd]

We love MMA!
When time is tight, and your floor needs a revamp, MMA is the ideal solution.
GNR recently completed this floor in a bakery, with the client able to move all equipment back into situ as soon as the GNR team had packed their van.
#MMA #2hourcure #resinflooring

[GNR Industrial Flooring Ltd @GnrLtd]

@Cheryl_Altro @AltroFlooring Challenging job, but great support and technical advice from Altro #Altro #ResinFlooring

[GNR Industrial Flooring Ltd @GnrLtd]

@Cheryl_Altro @AltroFlooring @Justine_Altro Thanks for all your support with this Cheryl. We look forward to working with you further!