Brightspeed

Delivering the fast, reliable internet experience people deserve. Internet as it should be.

[Brightspeed @gobrightspeed]

Hello,

Thank you for contacting Brightspeed. We appreciate your honesty. Brightspeed is constantly assessing feedback to help us learn and improve. To better assist you, can you please send us a private message at https://t.co/OAQwsX8vnR with more details so we can understand and address your concerns?

-Joie

[Brightspeed @gobrightspeed]

More Pennsylvania communities are getting closer to the connectivity they deserve.

Brightspeed has been awarded $41.7 million in federal BEAD funding to help extend our fiber network to more than 9,000 additional homes and businesses across Pennsylvania.

The funding is part of more than $448 million in BEAD awards recently announced by the Pennsylvania Broadband Development Authority to expand high-speed internet access across 50 counties.

For us, the impact goes well beyond the numbers. It means more students able to learn from home. More small businesses able to compete and grow. More families able to access healthcare, job opportunities and essential services online.

And it builds on the work already underway as we continue expanding our fiber network across Pennsylvania.

This is what closing the digital divide looks like: community by community, connection by connection.

#Brightspeed #Pennsylvania #Broadband #FiberInternet #DigitalDivide
@PADCEDnews

[Brightspeed @gobrightspeed]

Hello Nelson,

Thank you for reaching out to Brightspeed. I understand your frustration regarding the repeated service interruptions and the difficulties you've experienced while seeking support. I sincerely apologize for the inconvenience this has caused.

I'd be happy to look into this further and explore the available options to address your concerns. Please send us a direct message through our official Facebook channel at https://t.co/OAQwsX8vnR, and we'll work with you to review your account and assist with resolving the issue.

We appreciate the opportunity to help and look forward to assisting you further.

-Jeiza

[Brightspeed @gobrightspeed]

Hello,

Thank you for reaching out to Brightspeed. We understand your concern and are committed to resolving it. Could you please share more details with us privately so we can better understand the issue and find a solution together? Please send us a message at https://t.co/OAQwsX8vnR and we’ll assist you as soon as possible.

-Amy

[Brightspeed @gobrightspeed]

Hello Jorg,

Your feedback is valuable, and we'd like to make things right. Could you share more details privately so we can better understand the issue and find a solution together? Please send us a message at https://t.co/OAQwsX8vnR, and we will assist you as soon as possible.

-Mary

[Brightspeed @gobrightspeed]

Hello AppalachianNana,

Thank you for reaching out! We’d be happy to help with returning your equipment in the Kingsport, TN area.

Please send us a direct message through this link: https://t.co/OAQwsX8vnR so we can securely review your account and provide the available equipment return options for your location.

We look forward to assisting you!

- Alma Mae

[Brightspeed @gobrightspeed]

100 years of tradition. And a brand-new way to kick off the celebration. 🦆

The Appalachian Fair is celebrating its 100th anniversary this week, marking a century of bringing families, agriculture and community traditions together across Northeast Tennessee and the Appalachian Highlands.

To help launch this milestone year, Brightspeed stepped in as presenting sponsor of the Fair’s inaugural QuackTrack & Duck Waddle Dash, a new community race created especially for the centennial celebration to get the festivities underway.

Brightspeed’s Heather McConnell joined Fair leaders at Monday’s press conference recognizing the 100th anniversary — and, of course, made time for a photo with Appy the Duck. 🦆

For us, local partnerships are about more than sponsorships. They’re about showing up for the traditions, organizations and experiences that bring communities together.

Congratulations to the Appalachian Fair on 100 years — and here’s to the next century of family, farming and fun!

The 100th Appalachian Fair continues through August 29 in Gray, Tennessee.

#Brightspeed #ConnectingCommunities #AppalachianFair #BrightspeedFiber

[Tech Mahindra @tech_mahindra]

Telco operations are being reimagined with AI at the core, driving smarter workflows and greater autonomy.

At Innovate Americas 2026, @tech_mahindra and @gobrightspeed will come together to explore “Reimagining Telco Operations: AI at the Core, Transforming Workflows, Driving Autonomy” and share perspectives on how AI can reshape workflows and accelerate the journey toward more autonomous telco operations.

📅 6 October 2026 | ⏰ 09:00–09:15 AM EST
📍Marriott Dallas Allen Convention Center, Impact Stage

The session brings together Mircea Anghel, MBA, PMP, SVP, Head of Strategic Customer Transformation, Tech Mahindra, and Syam Suri, VP of IT, Brightspeed,  to discuss what it takes to put AI at the heart of telco transformation.

Join us at Innovate Americas 2026 and discover how Tech Mahindra is helping telcos advance toward AI-native, autonomous operations with our industry-first framework, Zero Gravity Telco Architecture™.

Know more: https://t.co/2j7eLgSA5y

#ScaleAtSpeed #UnlockSpectrumOfPossibilities #TechMAtInnovateAmericas2026 #AINativeTelco @

[Spirent is now Keysight @Spirent]

Before new Wi-Fi equipment reaches subscribers, how do you know it will perform as expected?
See how @gobrightspeed is using Octobox to validate Wi-Fi 6E and Wi-Fi 7 devices, automate testing and reduce deployment risk.
https://t.co/OUKjIf3G3r
#WiFi7 #Broadband #NetworkTesting

[Brightspeed @gobrightspeed]

Hi Hudson,

Thank you for reaching out to Brightspeed. I’m sorry to hear about the upload speed issues you're experiencing. Please send us a private message through this link: https://t.co/OAQwsX8vnR with your account details and any troubleshooting you've completed. We'd be happy to take a closer look and assist further.

- Elijah I.

[Brightspeed @gobrightspeed]

Hello,

Thank you for reaching out to Brightspeed! Your feedback is valuable, and we'd like to make things right. Could you share more details privately so we can better understand the issue and find a solution together with the service issue? Please send us a message at https://t.co/OAQwsX8vnR, and we’ll assist you as soon as possible.

-Joel

[Brightspeed @gobrightspeed]

Hello Terrace,

Thank you for reaching out to Brightspeed. We understand your concern and are committed to resolving it. Could you please share more details with us privately so we can better understand the issue and find a solution together? Please send us a message at https://t.co/hE0m6vZIVJ, and we'll assist you as soon as possible.

- Maricar

[Brightspeed @gobrightspeed]

Hello Terrace,

Thank you for reaching out to Brightspeed. We understand your concern and are committed to resolving it. Could you please share more details with us privately so we can better understand the issue and find a solution together? Please send us a message at https://t.co/qzTW5U9ocI, and we’ll assist you as soon as possible.

- Maricar

[Brightspeed @gobrightspeed]

Hello Alfred,

Thank you for reaching out to Brightspeed. We’re sorry to hear about your experience. We understand how frustrating it must be to finally give us a chance, only to have your installation canceled. I encourage you to send me a private message through this link: https://t.co/WHnbwCPE5N. I'd be happy to take a closer look.

- Daniella

[Brightspeed @gobrightspeed]

Hello DaisuBrew,

Thank you for reaching Brightspeed. We understand your frustration, especially when you're already aware of the outage and troubleshooting steps haven't resolved the issue. We apologize for the inconvenience this ongoing service interruption has caused. Please send us a direct message to this link https://t.co/OAQwsX8vnR so we can review your specific situation and provide any available updates regarding your service concern.

-Michael

[Brightspeed @gobrightspeed]

@wldmandan Hello Daniel,

Thank you for contacting Brightspeed! You've reached the right person! I'd like to investigate the issues you are having and take care of it as soon as possible. Please send us a private message at https://t.co/cUWXvCZkGa so we can assist you ASAP.

-Mark

[Brightspeed @gobrightspeed]

@JollyAtLife @comcast Hello Raymond,

Thank you for reaching out to Brightspeed! To ensure we provide you with the best possible support, please send us a private message through the following link: https://t.co/BZ5HkVZyVj.

- Wayne

[Brightspeed @gobrightspeed]

Technology keeps evolving. So do the conversations around what businesses need next.

Brightspeed Business joined technology advisors, providers and industry leaders at AppDirect Thrive 2026 in Los Angeles — connecting with partners, exchanging ideas and exploring what’s next across the B2B technology landscape.

For our team, those conversations matter. They help us strengthen relationships, better understand what businesses need and find new ways to deliver connectivity solutions that help our customers move forward.

Thanks to AppDirect for bringing the technology community together for three days of connection, collaboration and new ideas.

#BrightspeedBusiness #AppDirect #Thrive26 #B2B

[Brightspeed @gobrightspeed]

As our lives become more connected, protecting ourselves online becomes increasingly important.

From the devices we use to the information we share, cybersecurity is part of navigating an increasingly digital world. And while technology continues to evolve, some of the most important protections start with awareness and everyday habits.

In recognition of Cybersecurity Awareness Month, the latest episode of Fiber in 45 features Brian Littleton sharing practical steps consumers can take to help reduce risk online, from stronger passwords and multifactor authentication to thinking twice before clicking unfamiliar links.

Because better connectivity also means better understanding of how to navigate our connected world safely and responsibly.

#FiberIn45 #Brightspeed #CybersecurityAwarenessMonth #Connectivity

[Brightspeed @gobrightspeed]

@MrsJWhitten Hello Tracy,

Thank you for contacting Brightspeed. We sincerely apologize for any inconvenience this may have caused. To ensure we can provide you with prompt and secure assistance, please send us a private message using the following link: https://t.co/cJryfMMxNC.

-Nathalia

[Brightspeed @gobrightspeed]

Some partnerships just make sense. 🚴‍♀️

For the second year, Brightspeed is powering the Arkansas High Country Race — an epic endurance event that takes cyclists hundreds of miles through rural Arkansas, including many of the places where we’re working to expand access to high-speed fiber.

This year, we’re also excited to support the launch of Women to the Finish Line, a new initiative encouraging more women to participate in ultra-endurance cycling. Women make up 20% of this year’s registered field — the most in race history!

Our own Lymari Munoz has been helping bring this partnership to life locally, connecting Brightspeed with the people and communities that make the Arkansas High Country so special.

On October 3, we’ll be cheering on every rider as they take on the Arkansas High Country Race. 💛

Here’s to connecting people, places and possibilities across Arkansas.

#ArkansasHighCountryRace #BrightspeedFiber #WomenToTheFinishLine