@NgComCommission@Godsweell@MTNNG@fccpcnigeria Y'ello @NgComCommission, thank you for your message.
A refund was initiated on the 27th of June and usually take between 10 to 14 working days to be completed.
The commission will be notified once this is fully resolved. Thank you. ~IZ
Y'ello @Godsweell, @NgComCommission,
Thank you for your patience. We can now confirm that the refund for this card transaction was successfully processed on 27 June 2026.
Kindly check your account and confirm with your bank if you have not yet received the funds.
We would also appreciate it if you could share feedback with us on the outcome.
Thank you. ~FZ
@NgComCommission@MTN180@MTNNG@fccpcnigeria Today marks the seventh day since I raised this issue, after calling me to provide further details as regards this transaction, nothing else has been done. This is is honestly frustrating😫
@MTN180@MTNNG@Godsweell@fccpcnigeria This serves as a reminder requesting that you provide an update on the resolution of this ongoing consumer complaint.
@MTNNG@Godsweell@MTN180@fccpcnigeria@MTN180 Further to previous follow-ups, kindly provide a substantive update on this complaint, including the outcome of your investigation and actions taken towards resolving the issue.
@MTNNG I am frustrated and disappointed that I bought MTN fiber x 1 week now my order status showed refunded and no money received. I have sent all required info. Via DM, don't ask me for it again. @fccpcnigeria@NgComCommission@MTN180