Deputy Director of ICT, Princess Alexandra Hospital NHS Trust. Master Scuba Diver Trainer - PADI. Love Sub Aqua, Skiing, Snowboarding, Rugby & Techie stuff.
Excellent to hear the RPA team @NHSHarlow were highly commended and runners up in the @health1tech awards for Digital Clinical Safety and Process Improvement with our @NDLSoftwareLtd tools.
So the saga of the stolen items by @DPDgroup_news continues. I expected poor service from DPD what I didnโt expect was poor service from @JohnLewisRetail. No one will help me or let me speak to a manager. Really disappointed. Wish they lived up to their adverts
Busy week for the pah digital team. On Tuesday we held our first digital leaders development day. We had integrators, guardians, pioneers and drivers. As well as a great feedback session from @MrsCharlotteJ@PAHT_LearningOD
Fantastic day @NHSHarlow promoting Health and Wellbeing in the ICT team. I have an amazing team and the support and drive from our Exec team right the way down makes this all possible. A few of the team at the event today
@DPDgroup_news#DPD Well following lots of calls they finally delivered the box below. Yes it was empty the contents stolen and DPD have excelled themselves with a level of incompetence and dishonesty you just could not comprehend
Absolutely appalling service from #DPD again. Person turns up in road cameras show him opening back of van , taking photo and driving off. Ask customer service to send him back. Yes they say. Phone 1 hour later to be told he will be here before 5. 1 hour later told tomorrow
We are incredibly proud to be finalists for the #HETTAwards for โThat will never work Awardโ - Most Creative and Disruptive Solution category for implementing Alertive within @NHSHarlow.
#digitaltransformation
I spent a great hour this morning with the amazing switchboard team @NHSHarlow. They answer 1.1m calls a year with an average wait time of <90 seconds. 8x8, Alertive and Nervecentre access all enabling colleagues to respond more effectively. The heart beat of the Trust.