⏳You have to pick up the car within 6 hours of the time you said. Why? No idea. But it means we can keep your money and charge you again. Planes are never delayed so it must be your fault.
Sofia says: "Despite my booking confirmation stating clearly that all charges are included and paid for, they still tried to charge additional 'airport fees'". We were so close to hitting our monthly bonus targets. Those few extra € got us there. Thanks Sofia
@goldcarESP ATENCIÓN: En breve planeo viajar y tengo que alquilar un vehículo. ¿Adivinan a quién NO SE LO VOY A ALQUILAR? Respuesta: GOLDCAR. Son una CLARA ESTAFA Y SUS PRECIOS EN LA WEB SON FALSOS. Gracias por su atención.
continued; "He wouldn’t refund our money we paid for the booking even though it was paid in full! He just laughed in our face and said it was our fault and called for the next customer!!" Our arrogant staff don't care about giving good service. Get that into your thick skull.
Nika says: "When we got here the man at the desk said he can only take a deposit in a Visa or MasterCard credit card. We had loads of Visa and MasterCard debit cards on us as well as AMEX credit cards so plenty of options available." Add👏illogical👏barriers👏to👏trick👏people👏
Steve says: "After check-in departures you get an email to say the vehicle was involved in an accident you cannot reply to the email its bounced back and you cannot get back to the Goldcar check-in desk after check-in." - noreply email address = no complaints. Win-win.
Kevin says: "Avoid Avoid Avoid. When I returned home I realised I had been charged additional fees (more than the cost of rental) for extra insurance and an additional fee - these had never been discussed at the airport." That's what we call the bait'n'switch. Nice one lads.