@NetUnoOficial Buenos días. El pasado sábado me hicieron la instalación de Fibranet y funcionó por aproximadamente 6h. Hasta el momento, el internet no ha vuelto. Me podrían decir qué pasó?
@AmazonHelp I followed this from costumer service: create a new account with the same email. I was aware my balance was going to be zero after that. But then my case got stuck there and I haven't got a reply or a solution. I already sent an email for [email protected] too and no replies yet
@AmazonHelp Is not about my password. I still can access my account. I was able to do it with the instructions that the guy told me. But my account balance is zero now. I was told I will get an email from a specialist to get my balance back. As I said, it's been almost two weeks.
@AmazonHelp Yeah. I did got an email. I replied with what they asked for. Then I couldn't use my account and I followed some instructions from from a guy at costumer service chat. He said I'll get an email but it's been almost two weeks.