Jessica Ennis

Your go to girl for communications. Feature & news writing. Print & electronic pubs. Editing. Social media. Media relations. Website copy. Let's chat.

[Jessica Ennis @GoToGirlComms]

@AuroraPD Thanks for updating the location of the gunfire. It was in Central Park and occurred in front of a playground & multiple homes. In addition to the two cars hit, a townhouse was hit at least 2x - you can see 2 bullet holes that went through the front window.

[Jessica Ennis @GoToGirlComms]

@9NEWS I'm curious why there are no mentions that at least some of the shots fired (possibly up to 30) were in front of a playground and several homes in the Central Park neighborhood (Ulster and 21st/22nd)? Bullets hit a home (through the front window) and several cars.

[Jessica Ennis @GoToGirlComms]

@AuroraPD I would like to know why there is no mention of the shots fired (by the suspects?) in the Central Park neighborhood in front of a playground and by many homes (Ulster and 22nd/21st). A home was hit twice, as were some vehicles.

[Jessica Ennis @GoToGirlComms]

@DenverPolice What is happening behind the Central Park light rail? Lots of activity at the greenway area near the retaining pond.

[Jessica Ennis @GoToGirlComms]

@DenverPolice any details on what is going on at MLK & Elmira, right by the Central Park Rec Center?

[Jessica Ennis @GoToGirlComms]

@DenverPolice and @AuroraPD any info on why helicopters have been circling for about 30 minutes around montview and central park boulevard area?

[Jessica Ennis @GoToGirlComms]

ok, this is super weird, it's now suddenly back up, no more message about it being in violation... fingers crossed it stays up!

[Jessica Ennis @GoToGirlComms]

@Instagram I manage a nonprofit's new Insta to promote Overdose Awareness/Prevention in Colorado (EndOverdoseCO). IT was suspended today & International OD Awareness Day is 8/31. Please help me get the account back up now!

[Jessica Ennis @GoToGirlComms]

Update on #UnitedAirlines saga! After nearly a month, our lost bags have been found & are being FedExed now! @United is honoring a $1,500 incentive since the bags were missing for more than 5 days and I’m so happy to consider this matter settled!

[Jessica Ennis @GoToGirlComms]

Last - I hope - #unitedairlines gripe about terrible customer experience. On @united chat today I asked about 1st class meal options for flight to Hawaii due to allergies. There are none. The meal is “random.” I can’t even. Enjoy your random meal in first class. Pic for proof!

[Jessica Ennis @GoToGirlComms]

#unitedairlines longest story ever con’d. @united is now DMing me saying to keep working w/ bag dept - who now wont reply to me via email or give me a straight answer on the phone - on compensation. No resolution yet again. More runaround. Infuriating. (But wait. There’s more!)

[Jessica Ennis @GoToGirlComms]

#UnitedAirlines pt 1 million. @united wants proof of purchase / receipts for official claims but most receipts of news stuff was in bags or items purchased a while ago, that’s why we wanted to use the “bag incentive” policy. What I pieced together was definitely >$3k.

[Jessica Ennis @GoToGirlComms]

#UnitedAirlines subsequent emails to @united unanswered for the past week, no clarity on resolution. So frustrated by the runaround. Bags full of special @PredsNHL jerseys & apparel & giveaways & more bc we were in town for #rinne ceremony & @NHL stadium series.

[Jessica Ennis @GoToGirlComms]

#UnitedAirlines pt 5 I submitted a complaint to the Dept. of Transportation few days after bags were missing. @united emailed to offer 10k mileage rewards pts for our trouble. No mention of bags. Software eng hubby hasn’t been able to access our mileage rewards for 4+ years.

[Jessica Ennis @GoToGirlComms]

#UnitedAirlines pt. 4. On 3/15 got email that $1,500 would be requested as the total reimbursement. The policy says $1,500 for “your lost bag” not bags. @united lost 2. Email reply said there’s been misunderstanding of policy & to expect $1,500 total w/in 20-30 biz days.

[Jessica Ennis @GoToGirlComms]

#UnitedAirlines pt 3. Flight was 2/27/22. Bags still “being tracked.” Many calls & emails & many hours with different agents have resulted in a different response each time. Agents would not offer all options. Had to read @united policy pictured below aloud to agents.

[Jessica Ennis @GoToGirlComms]

#UnitedAirlines pt. 3. Our bags were removed from plane & FA returned w/ claim stubs in someone else’s name. Takeoff delayed to correct. We land, text alert says get bags at bag claim. Only 1 bag arrives. @united bag agent says our bag claim info was somehow deleted from system.

[Jessica Ennis @GoToGirlComms]

#UnitedAirlines story part 1. Our soft side carry ones were a little too stuffed in the front pockets after vacation & wouldn’t quite fit in the bulkhead. I had a tote bag that could quickly fix this issue, but the flight attendant said he would have to gate check our 3 bags.

[Jessica Ennis @GoToGirlComms]

I know the airline industry is going through a lot but #UnitedAirlines has to be one of the worst examples of customer service. @united I’d like to share our recent experience. You don’t mind, do you? #StoryTime

[Jessica Ennis @GoToGirlComms]

@jeremyjojola That’s my dear friend Jaeda. Jerky Uber and their pitiful response to this!