GovMetric

Customer engagement solutions built for the public sector.

[GovMetric @GovMetric]

🎉 Happy New Year from GovMetric! 🎉

Here’s to another year of partnership, growth, and making a difference together. Wishing you a prosperous, productive, and joyful New Year!

💡 Let’s make 2025 a year of transformation! 💡

[GovMetric @GovMetric]

🎉 Tomorrow marks the start of the National Children and Adult Social Care Conference!

✨ Curious about what’s next for social care? Take a look at our insights into 2025 trends and priorities: https://t.co/uPdeAgtmka

#SocialCare #NCASC2024

@ncasc24 @CareQualityComm

[GovMetric @GovMetric]

🎉 Exciting News! Our solutions have been approved onto the Crown Commercial Service G-Cloud 14 Framework!
#Framework #GCloud14 #GCloud #ISO27001 #CyberEssentialsPlus #CyberEssentials @gov_procurement

[Jadu, A Netcall Company @jadu]

We're thrilled to announce our #JaduAcademy 2024 Exhibitors 🚀

Joining us next week in Birmingham will be: @brightlysw, @AbilityNet, @CGI_UKNEWS, @ShawTrusta11y and @GovMetric!

Any questions about any of our exhibitors, please get in touch at [email protected] - See you there! 👋

[GovMetric @GovMetric]

📢We are proud to sponsor the upcoming Tenant Engagement Conference hosted by @WMinsightUK! 🏢

https://t.co/PmNEk50UpP

Attending? Message us and let's meet!

#TenantEngagement #HousingSector #CustomerExperience #TenantSatisfaction

[GovMetric @GovMetric]

🏠 The (not-so-secret) £1 billion Housing problem.

https://t.co/QqUKAgzxBF

Here’s how listening to your tenants can help:

✅Address issues early

✅Boost tenant retention

✅Build stronger communities

✅Save money

#Housing #CommunityBuilding #TenantEngagement

[GovMetric @GovMetric]

🏡 In our latest blog, we explore the importance of communications for your TSM Campaign. What’s in it for you?

✅ Download a free TSM Communications template

✅ Lessons learnt from @WiganCouncil's latest TSM campaign

https://t.co/sCMvS34uYo

#TenantSatisfactionMeasures

[GovMetric @GovMetric]

🔍 Tenant feedback isn’t just valuable - it’s crucial.

https://t.co/8jjsukD8K9

Are you giving your tenants the voice they deserve?

#Housing #TenantFeedback #SocialHousing

[GovMetric @GovMetric]

With August being a slightly quieter period, we wanted to highlight what's coming up in the public sector world 👇

https://t.co/EvkuEfkCqa

Featuring:

#NCSW2024

@WiganCouncil

#TeamBones

#JaduAcademy2024

Book recommendation: @Kwajotweneboa

[GovMetric @GovMetric]

We always aim to be a collaborator rather than just a supplier to every organisation we partner with. It means a lot to us when our customers, like @WiganCouncil have a great experience working with our team.

👉https://t.co/uKvQpPqShX

[GovMetric @GovMetric]

✅How much money could your Local Authority save in the next 12 months based on real historical data?
https://t.co/N529gCpk7y

Select your organisation from the list and get an instant free report.🚀

#CX #failuredemand #avoidablecontact #publicsector #localgov #localgovernment

[GovMetric @GovMetric]

🚀 Simplify Complaint Management in the Public Sector with CaseTracker:

✅ Capture ⇢ Process ⇢ Respond ⇢ Manage ⇢ Report ⇢ Improve

Learn more: https://t.co/Qv6Q1YHwho

[GovMetric @GovMetric]

Do Public Sector organisations need to inspect their complaint culture and change the existing processes? What's the latest info on the costs of complaint handling?

Last week's Complaint Conference reflections👇

https://t.co/ihhkCk5NKX

@WMinsightUK

[GovMetric @GovMetric]

Starting off the Public Sector Complaints conference with a talk from Cameron Black, Local Government & Social Care Ombudsman. @WMinsightUK
#complainthandling

[GovMetric @GovMetric]

🔊 We are thrilled to be sponsoring the upcoming Public Sector Complaint Handling Conference hosted by @WMinsightUK. Let us know if you are attending 🤝

👉https://t.co/n6VmD28FXB

📅 Date: July 18
📍 Location: 10 Union Street, London

#ComplaintHandling

[GovMetric @GovMetric]

With increasing tenant expectations and new regulations, we recognise the complexity of Housing organisations and enable seamless feedback capture to happen across a multitude of channels.👇

https://t.co/dw1A5Xux9U

[GovMetric @GovMetric]

In this month's blog we focus on Housing and discuss a concerning trend: a notable decline in satisfaction with UK public services. 📉

Join the conversation👉

https://t.co/VuOCRcDTQO

[GovMetric @GovMetric]

🏚 The housing sector is currently under unprecedented scrutiny. Here's how we can help 👇

✅Transactional Surveys
✅Relationship Surveys
✅Tenant Satisfaction

☑FOI/SAR Handling
☑Full Complaint Management
☑Rich Data Analytics

https://t.co/wqRt2dFpqS

#tenantsatisfaction

[GovMetric @GovMetric]

🚀 Impact of New UK Housing Standards on Social Housing in 2024 🏡

In this blog we explore:

🔍 Key Changes & Implications for Landlords

📈 What This Means for the Sector

https://t.co/34txsVw6TQ

#SocialHousing #UKHousing #HousingStandards #CustomerSatisfaction

[GovMetric @GovMetric]

Our team is growing!👏

https://t.co/ZBMQdlKQdN