GOV UK Verify

The official account for GOV.UK Verify, the new way to prove your identity when using digital services.

GDS house rules:

[GOV UK Verify @GOVUKverify]

@rom1792 @PostOffice @GOVUK Hi, if you are still experiencing issues with Government Gateway @HMRCcustomers may be able to advise. Thanks

[GOV UK Verify @GOVUKverify]

@Danielle_19x @Digidentity_UK @DWP Hi Danielle, due to high demand for https://t.co/ystqQ4D8rU Verify at the moment, you may experience issues. We’re working on this as quickly as we can so everyone who needs to can make a Universal Credit application. Thank you for your patience

[GOV UK Verify @GOVUKverify]

@bradzAVFC80 Hi Steve, do you mean Cardiff Register Office? If so, the @cardiffcouncil team may be able to advise. Thanks

[GOV UK Verify @GOVUKverify]

@nd_pat55 Hi, you can use this search to find your local register office: https://t.co/lFGTsXRVxh. Many thanks

[GOV UK Verify @GOVUKverify]

@luhbreton Hi, the service should be back up and running. Please try using this again and if you are still experiencing issues you can raise it with our support team: https://t.co/CyBxlYiYek. Many thanks.

[GOV UK Verify @GOVUKverify]

@loolabellem Hi Denise, each identity provider has different ways of verifying your identity. This could be records held by mobile phone providers, credit agencies as well as drivers licences or a passport. For more information: https://t.co/CEVl6OADNA. Many thanks.

[GOV UK Verify @GOVUKverify]

@mohamme00084043 Hello, you'll need to contact UKVI directly. Here are the details: https://t.co/AqpmryPaBv. Thank you.

[GOV UK Verify @GOVUKverify]

@d_am0xChamb0 @GOVUK Thank you for flagging this to us Damian, our fraud team are investigating this. You can also report any phishing here: https://t.co/m9REsyPige. Many thanks.

[GOV UK Verify @GOVUKverify]

@claremaree Hi Clare, have you tried filling out a Verify user support form? This way the Verify team can then look into your query in more detail: https://t.co/Pv3J8UJ64X. Many thanks.

[GOV UK Verify @GOVUKverify]

@Jimbobly Hi James, at this time there are some overseas addresses that we can't verify, as the relevant databases are not available for the certified companies to check against. Your feedback will be used to improve the service. Thanks.

[GOV UK Verify @GOVUKverify]

@Ewan_Kennedy2 Hi Ewan, if you have a UK passport, please contact the Passport Adviceline on 0300 222 0000. You will need to explain that the https://t.co/ystqQ4D8rU Verify system was unable to match you passport details. They may be able to provide insight as to why this is. Thanks.

[GOV UK Verify @GOVUKverify]

@CrAzYhOuSeBrIcK Hi, If you have a UK passport you can contact the passport office who may be able to let you know why the system was unable to match it. You can call on 0300 222 0000. Thanks

[GOV UK Verify @GOVUKverify]

@DJDOGUK Hi Douglas, could you please email [email protected] so our support team can assist with this? Thanks

[GOV UK Verify @GOVUKverify]

@billinghamj @Experian @GOVUK @gdsteam Hi James, we’re looking into this and our user support team will respond to the ticket you've raised. Thanks

[GOV UK Verify @GOVUKverify]

@michaelb_uk @GOVUK Hi, you can email our user support team at [email protected] for assistance with this. Thanks

[GOV UK Verify @GOVUKverify]

@iskin_k Hi Isabelle, the aren't any reported issues. Please try again and let us know if you have problems. Thanks

[GOV UK Verify @GOVUKverify]

@LorddeVelville Hi, are you wishing to get a verified Twitter account? If so, please try @Twitter. GOV.UK Verify is for accessing government services.

[GOV UK Verify @GOVUKverify]

@CUBKXVU Hi, you can email our user support team at [email protected] for assistance. Thanks

[GOV UK Verify @GOVUKverify]

@nestibulica Hi, are you wishing to get a verified Twitter account? If so, please try @Twitter. GOV.UK Verify is for accessing government services.

[GOV UK Verify @GOVUKverify]

@AnneMHargreaves Hi Anne, sorry for the inconvenience with trying to use the service. We'd recommend that you contact CitizenSafe as they may be able to assist you further. You can email them at [email protected] or phone [phone]. Thanks