Ashish Goyal

[Ashish Goyal @Goyal1411]

@Cleartrip I want the ticket cancelled or confirmed. When will that happen?

[Ashish Goyal @Goyal1411]

Quite a bad experience with @Cleartrip for an international booking. It’s been 24 hrs & booking is not confirmed & neither are they cancelling. Blaming the airline. Do i book a duplicate ticket or wait to be told the ticket is not confirmed and then re-book at higher price?

[Ashish Goyal @Goyal1411]

@Cleartrip Plz cancel my trip ID 240806477284. It's been 24 hours and the trip is not confirmed. Your contact center is unable to help with either confirmation of the trip, or cancellation.

[Ashish Goyal @Goyal1411]

@ManipalCigna No way!
I have had bad experiences with Manipal Cigna in past. As a Premium customer, i am bow trying to renew my policy using the link you provided, and as expected the system is failing.

[Ashish Goyal @Goyal1411]

@VoltasBeko And now i’ve been handed off to the third technician after the first two have failed to repair a leak, despite bringing a “new” part

[Ashish Goyal @Goyal1411]

@VoltasBeko Technicians have visited multiple times but are unable to repair a leak in my dishwasher. Never again will i buy a voltas product

[Ashish Goyal @Goyal1411]

@VoltasBeko After sales service is bad. I’ve waited almost a month and my dishwasher is not repaired. And customer care will do anything to avoid accountability. They will pass blame to local service center. They will say escalation dept is busy, plz call after 1 pm

[Ashish Goyal @Goyal1411]

@VoltasBeko After sales service is bad. I’ve waited almost a month and my dishwasher is not repaired. And customer care will do anything to avoid accountability. They will pass blame to local service center. They will say escalation dept is busy, plz call after 1 pm

[Ashish Goyal @Goyal1411]

@VoltasBeko After sales service is bad. I’ve waited almost a month and my dishwasher is not repaired. And customer care will do anything to avoid accountability. They will pass blame to local service center. They will say escalation dept is busy, plz call after 1 pm

[Ashish Goyal @Goyal1411]

@VoltasBeko been almost a month and no technician has managed to repair my dishwasher. After waiting for 10 days, new part came today. Even this was defective. Technician has visited three times. How much longer before somebody can make my machine work again?

[Ashish Goyal @Goyal1411]

@ManipalCigna Secondly, your tele agents are just unable to send confirmations after long back and forth of hospital name and schedule etc. This happened to me twice. I was promised email and WhatsApp confirmation. Nothing came. Why?

[Ashish Goyal @Goyal1411]

@ManipalCigna Booking an AHC is frustrating. If I try to do myself, your system takes all my details alongwith clinic name, schedule etc, only to tell me I’m not eligible! That’s wrong in the first place - I’ve bought the benefit. Secondly, tell me upfront if you think I’m ineligible!

[Ashish Goyal @Goyal1411]

purchased a Manipal Cigna medical insurance policy last year. I purchased AHC also.
the experience of trying to book an AHC has been harrowing. Their systems don’t work, or have frustrating UX. teleagents won’t send confirmations after lengthy conversations.
@ManipalCigna

[Ashish Goyal @Goyal1411]

I tried all this, and realized I’m too much of a workaholic. So I did the next best thing - setup my team so I’m not missed as much, and went for holiday to places without mobile network and wifi!

[Forbes @Forbes]

How To Take Time Off From Work—And Really Mean It https://t.co/x81xT4XqlO

[Inc. @Inc]

35 minutes of daily exercise can make a big difference. @ericcmack https://t.co/TzaFpuf9RV

[Ashish Goyal @Goyal1411]

“helping others stay calm is a leadership superpower for our time”
This quality has always been relevant. Even more so today. And likely increasingly relevant in future.

[Inc. @Inc]

Brené Brown: this is the no. 1 skill you need to be a great leader right now @entrylevelrebel https://t.co/VySEjyRuc9

[Ashish Goyal @Goyal1411]

@marcrandolph Happens often, unfortunately. Too many leaders out there unwilling to challenge status quo. On the other hand, there are also orgs that do well in presenting a positive face while recruiting, and the very different reality shows soon after the candidate joins

[Ashish Goyal @Goyal1411]

“do what you can to create distance between your mental health and their abusive behaviors”
I’ve found this to be especially useful.
Where I’ve struggled is where toxicity comes from the very top, and permeates across the org.

[Harvard Business Review @HarvardBiz]

Research shows that nearly 30% of bosses may be mildly or highly toxic. https://t.co/YD7OjIZB4B

[Ashish Goyal @Goyal1411]

@fenestawindows I have purchased your products (doors and windows). The products that came to my site were damaged and incomplete. And Yasir from your team is unable to even give a date when the products will be delivered.
This is unacceptable. I have waited over a month already

[Ashish Goyal @Goyal1411]

Check out this interview with Marc Boroditsky, Chief Revenue Officer at Twilio, highlighting his untraditional career path and the pivotal moments that helped shape the sales leader he is today. https://t.co/gqkEtU4P5M