TheCambridgeDad

39... and smashing it... achieving goals... and loving my life with an awesome family around me

[TheCambridgeDad @GPuffington]

@Ryanair @RyanairFlights would one of your staff like to communicate to the 100+ people here in Cologne about the complete balls up

[TheCambridgeDad @GPuffington]

@HotpointSupport your communication with customers with consumers with problems with your products is shocking

[TheCambridgeDad @GPuffington]

@BBCWatchdog @HotpointSupport do not care about their customers and shocking treatment of my family over last 7 days

[TheCambridgeDad @GPuffington]

@BBCWatchdog @HotpointSupport the fridge freezer failed twice in a year and with extended warranty @HotpointSupport told us 14 days to fix

[TheCambridgeDad @GPuffington]

@BBCWatchdog @HotpointSupport do not care that my family of 5 have had no way of refrigerating or freezing our food

[TheCambridgeDad @GPuffington]

@BBCWatchdog @HotpointSupport would not call us and hide behind social media and then pass your enq between agents

[TheCambridgeDad @GPuffington]

@BBCWatchdog I have a baby daughter who has dietary requirements yet @HotpointSupport did not give about her

[TheCambridgeDad @GPuffington]

@BBCWatchdog my family of 5 have suffered 7 days of no fridge freezer thanks to @HotpointSupport, utterly shocking

[TheCambridgeDad @GPuffington]

I would advise anyone looking to buy @HotpointSupport #HotPoint products to think wisely and their extended warranty

[TheCambridgeDad @GPuffington]

@HotpointSupport did not give a damn about my situation nor the stress it caused my wife and family

[TheCambridgeDad @GPuffington]

Why does @HotpointSupport NOT ring its customers it hides behind social media and phone calls are rare

[TheCambridgeDad @GPuffington]

@HotpointSupport appalled that you feel it just to treat customers like dog pap #worstcusomerservice

[TheCambridgeDad @GPuffington]

Hotpoints @HotpointSupport is utterly shocking do not expect a quick response, #worstcusomerservice

[TheCambridgeDad @GPuffington]

@HotpointSupport did you know @Zanussi_UK responded to a tweet in less than 15 mins, not @HotpointSupport 24 hours and no answer #justsaying

[TheCambridgeDad @GPuffington]

@Zanussi_UK no not experiencing issue with yours just highlighting just how bad your competitor is @HotpointSupport in answering consumers

[TheCambridgeDad @GPuffington]

An interesting stat for you @Zanussi_UK @Hoover_UK about @HotpointSupport

[TheCambridgeDad @GPuffington]

Did you know @Zanussi_UK it's been 24hours and I am still yet to hear from @HotpointSupport about my FridgeFreezer that's broken

[TheCambridgeDad @GPuffington]

24 hours later and still no response from @HotpointSupport

[TheCambridgeDad @GPuffington]

@HotpointSupport nearly 20 hours and still no comms

[TheCambridgeDad @GPuffington]

@HotpointSupport are you aware your leaving a family of 5 and a baby daughter with dietary req for 5DAYS NOW #stillNOFridgeFreezer