@AmericanAir We have a 1yr old baby, who joined us on a 2wk trip..essentials run heavy with 1yr olds. AA lost our luggage for 8 days, and were told "purchase what is necessary" now we are stiffed with a $2k bill...insult to injury guys.
@AmericanAir Lost luggage...AA says buy what is necessary...now we are stiffed on the bill. Thanks . Way to take an issue and turn it into a monuments problem.