Grainfather

We’re beer enthusiasts, just like you. Our homebrewing systems are designed to empower every level of brewer to experiment, and make great beer.

[Grainfather @Grainfather]

@Terrell16Chuck Hi Chuck, 
We have reached out to you via email. 
Kindest regards,

[Grainfather @Grainfather]

@IMAC71 Hi there, 
Thank you very much for your email and feedback. 

Unfortunately, at this time, we do not have something like this available.

As a company that strives to make the brewing process as easy and fun as possible, we rely on feedback from our customers and appreciat...

[Grainfather @Grainfather]

@zip100473 @MoreBeer_B3 Hi there, 
Thank you for bringing this to our attention. 

So we can troubleshoot this for you - would you please be able to email us at [email protected]  ? 
Doing this will help us investigate the issue on hand. 

Kindest regards,

[Grainfather @Grainfather]

@hubby_bobby our apologies. Your order is being processed and you should hopefully get an update tomorrow

[Grainfather @Grainfather]

@crookedtrailbr1 Hi there ! 
Citric acid is not typically used for water chemistry for the following 3 reasons: 

• It's a weak acid and requires significant amounts for pH change
• Depending on manufacture and storage its effect on pH can be variable 
• It has a strong flavour which g...

[Grainfather @Grainfather]

@crookedtrailbr1 Hi there - terribly sorry to hear about this happening.
Are you please able to reach out to us at [email protected] so we can help you with this? 
Cheers !

[Grainfather @Grainfather]

@crookedtrailbr1 Hi there - terribly sorry to hear about this happening.
Are you please able to reach out to us at [email protected] so we can help you with this? 

Cheers !

[Grainfather @Grainfather]

@AndrewScargill Hi there! Sorry to hear about this. Are you please able to reach out to our Grainfather Customer Support Team at [email protected] ? 

We would love to help you with this issue. 

Cheers!

[Grainfather @Grainfather]

@sie3po Hi Simon! 
Sorry to hear about this ! 
May you please email us at [email protected] ? We would like troubleshoot this issue for you. 

Cheers !

[Grainfather @Grainfather]

@SPThorton Hey Sean ! 
Thanks for reaching out to us. 

We're sorry to see this happening to your S40 unit. 
May you please send us a direct email at [email protected] or let us know your email address so that we can troubleshoot this for you? 

Let us know how you would like to proce...

[Grainfather @Grainfather]

@jrgsstuff3 Looks great! We hope you enjoy a nice beer soon🍻️

[Grainfather @Grainfather]

@DARRENJ0NES Sounds great Darren, let us know how it turns out! 👍 🍻

[Grainfather @Grainfather]

@ManuelAsPs Hi there! 
I am so sorry to hear about this. 
One way to solve this issue is to set your unit to -4.5C and to see if it will drop down in temperature. 

Should this not resolve the issue, please contact us at [email protected] so we can look into this further for you....

[Grainfather @Grainfather]

@jimkat2 Hi there, 
Apologies to hear about this happening! Are you please able to confirm your email address with us so we can look into why this has happened for you? 

We look forward to your response. 
Kindest regards,

[Grainfather @Grainfather]

@anigeluk Hi Sarah, its not allowing me to contact you via this medium, Are you able to send your enquiry to [email protected] and we can assist you? 
Please quote #229332 when you email us, 

Kindest Regards,

[Grainfather @Grainfather]

@anigeluk Hi Sarah,
Thank you for bringing this to our attention.

Are you please able to provide us with your email so that we can send you some troubleshooting questions so that we can get to the bottom of why this is happening? 

I look forward to your response, please let me know if...

[Grainfather @Grainfather]

@rob_read Hi, I can see we replied to you on Friday & again today. As stated to you via email we operate Mon-Fri which is why no communication was received during the weekend. I apologise for the disappointment this has caused & I will ensure your issue is resolved as quickly as possible.

[Grainfather @Grainfather]

@weegeeboard Hi Gareth, I can see from your email trail we have been in conversation a number of times, please let me know if you are not receiving our replies. I will close this ticket off and continue our conversation over email, Thanks!