Shawn Hooghkirk

Husband, Father, Fresno State Alum, Pres. / Designer @ Graticle - Send project requests to [email protected] :)

[Shawn Hooghkirk @Graticle]

@Hostinger The biggest red flag? @Hostinger allows a frontline chat agent to instantly wipe an entire production server (69 sites) with zero secondary authorization or data grace period. A catastrophic lack of safeguards for an agency host. #HostingFail #Downtime #Hosting #Hostinger

[Shawn Hooghkirk @Graticle]

@Hostinger URGENT: Ticket 102843. Your team just forced UNNECESSARY DOWNTIME on my clients by deleting a paid-up server WITHOUT CONSENT. We had an explicit agreement to keep it active for migration. This is a catastrophic breach of trust. Restore NOW. #HostingFail

[Shawn Hooghkirk @Graticle]

@Hostinger Update: @Hostinger admits the 11-hour ETR was false. The new estimate is 72 HOURS. Support confirms the "high priority" restoration they finally started is now "stuck" and requires a "workaround." More talk, no action. #HostingFail #Downtime #hosting #Hostinger

[Shawn Hooghkirk @Graticle]

@Hostinger @Hostinger update: 12 hour mark missed, with no communication. More talk, no action, or transparency. #hostinger #hosting #hostingfail

[Shawn Hooghkirk @Graticle]

@Hostinger @Hostinger @HostingerCare Ticket 102843: Your team deleted my paid server against our written agreement. Now you're asking for "patience" while my clients are dark? This manual error is paralyzing our business. Restore the Cloud plan NOW. #HostingFail #Downtime #BadService

[Shawn Hooghkirk @Graticle]

@Hostinger Update Ticket 102843: @Hostinger set 11-hr ETR to restore 69 sites they manually deleted. Support admits they are "unable to provide" progress % or milestones. This 12-hr window is the "final" resolution for their "critical" error. #HostingFail #Downtime #Hosting

[Shawn Hooghkirk @Graticle]

@Hostinger Update: @Hostinger confirms 69 sites are in restoration. Despite admitting error was "critical," Support now states there is "no way to know" progress or completion %. Told to "just wait" for a 12-hour window. 5.5+ hours total downtime. #HostingFail #Downtime

[Shawn Hooghkirk @Graticle]

@Hostinger Update Ticket 102843: @Hostinger admits unauthorized server deletion is "critical and justified." 5+ hours of downtime for Graticle Design. Current status "In progress" but support quotes 12-24 hours for restoration. Requesting manual technical override to end downtime now.

[Shawn Hooghkirk @Graticle]

@Hostinger @Hostinger UNBELIEVABLE: After admitting you deleted my server without consent, you're now claiming I have to wait 24 HOURS for a "system process" before you can fix it? My clients are offline because of YOUR manual error. Manual fix NOW. #HostingFail #Downtime

[Shawn Hooghkirk @Graticle]

Hard to believe we’re already in March of 2020 #timeflies @ Longview, Washington https://t.co/zM1EGCE3pZ

[Shawn Hooghkirk @Graticle]

This is the Europe version of Dexter Magnetics #website we created. Need an option to allow your customer to change the language on your website? No problem. @ Longview, Washington https://t.co/cMyAqZqgX7

[Shawn Hooghkirk @Graticle]

#website for Vanderbeken Remodel in Marysville, WA @ Marysville, Washington https://t.co/hgxvePfsYL

[Shawn Hooghkirk @Graticle]

New website in the design stage https://t.co/06T8ef7Xsq

[Shawn Hooghkirk @Graticle]

#logo for #tourdeblast https://t.co/IaBlteZQQG

[Shawn Hooghkirk @Graticle]

Argue less listen more ☝️ https://t.co/s0RyyUlsm5

[Shawn Hooghkirk @Graticle]

Wrapped up these business cards! ✌️ https://t.co/5jCUCmrQGe

[Shawn Hooghkirk @Graticle]

Pride comes before the fall https://t.co/T0rFzGFvzA

[Shawn Hooghkirk @Graticle]

Be a good role model https://t.co/h8emU077Ay