Gravity is now closed. ๐ข
For the last time, we'd like to thank all our incredible customers, investors & partners for the amazing support & encouragement we've had over the years. We close this chapter with immense gratitude. And, as always, peace, love & light. ๐
๐ข ATTENTION - If you still hold assets on the Gravity platform, we ask that you please move these as soon as possible. ๐ธ๐ธ๐ธ If you're having issues accessing your account (2FA/password resets), email [email protected] & we'll do what we can to assist.
@JordanPorter94 Hey Jordan. I believe your issue has been resolved. If you're still having trouble, please let us know. We're working through this process as best we can & appreciate your patience & understanding.
With a heavy heart, we announce that Gravity will cease trading on 9 March 2023. Customers have been sent emails outlining our situation. Please withdraw all assets from your Gravity account ASAP. We're deeply disappointed & thank you for the amazing support we've received! ๐
@specialized_420@CryptoFactor Hi Alex. If you mean money invested via our Crowdcube campaign, then, unfortunately, the answer is no. That was the risk you agreed to when investing.
โ ๏ธโ ๏ธWARNING: We've received complaints about scammers posing as another company but using Bitstocks or Gravity images, details & forged documents on website, social profiles & email. Please be extra vigilant & don't share your personal details. Report where relevant.โ ๏ธโ ๏ธ
@simfov Hi Simon. Sorry to hear you're having some trouble logging in to Gravity. Please reach out to our Customer Experience team, who can help you gain access again. Pop an email to [email protected].
Our only official accounts are @Bitstocks_@GravityEco and our CEOโs ONLY account is @btchudson. Weโre doing our best on a regular basis to clear these fake accounts. Thanks for bringing these to light & please help us by reporting any accounts other than the ones mentioned above
SERVICE UPDATE: 11:30 BST - Gravity services are functioning normally again, except BTC transactions. We apologise for the time taken to restore the services. Steps will be taken to mitigate this issue from happening again. Please reach out to [email protected] for assistance.
SERVICE UPDATE: 15:40 BST - Gravity is currently coming back online in phases. Some functionality may still be unavailable, but the site is accessible. We'll update again once all services are fully restored.
UPDATE: We are still working on resolving the server hardware failure issue and assure you we will be back online as quickly as we possibly can. In the meantime, please be assured all funds and assets are secure and will be available as soon as access is restored.
@RichardLeach79 @fremangovernor Please note the company is still very much operational. The site access issue is due to a server hardware failure that we're working with the service provider team to resolve as soon as possible. All funds & assets remain secure & will be available once service is restored.
SERVICE UPDATE: We apologise that the delay to services is taking longer than we expected. Our team is in constant comms with the server provider to get us back online as quickly as possible. Please bear with us.
@SirToshiTV@Bitstocks_@btchudson We are most DEFINITELY still here, but site is down at the moment as we're experiencing issues with our server at the provider. The matter is in the process of being resolved, unfortunately, taking a bit longer than expected. We'll be back online as soon as we can.