"The British high street is not dead" - staff trained by the National Theatre, experience desks and discovery rooms - How John Lewis Plans To Buck The Retail Apocalypse: https://t.co/Wu6bcTpvza
Eagerly anticipated 'shoppable posts' to be launched on UK Instagram, making online shopping even quicker and easier. M&S are among one of the few brands to have trialled the new feature
https://t.co/B7ZEScaMmY
2018's already seen #MeToo& #TimesUp & now brands are activating around #IWD to #PressForProgress; but amongst public backlash brands increasingly have to tread carefully to avoid accusations of ‘bandwagoning’ or insincerity through 'empty' stunts. More: https://t.co/LbTH4ilZTf
"If you own the interface, you own the customer. If you own the customer you own the data. If you own the data, you own the future”. Customers are increasingly becoming loyal to service over brands. How should brands respond? - https://t.co/Gtpq1cdchm via @campaignmag
Amazon is reportedly in talks with American banking giant JPMorgan Chase to discuss a partnership which could see the retailer offer bank accounts to customers >>
https://t.co/6Vhsocx9dG
Big news this week, as Dutch supermarket Ekoplaza opened the world’s first #plasticfree aisle. Shoppers in the Amsterdam store can choose from over 700 different goods that don’t use any plastic at all, with each product bearing a “plastic free” mark