Gourav Chakravorty

73% gentleman 27% rogue.

[Gourav Chakravorty @Griffith8192]

@dominos_india @zomato Argued back with even more attitude instead of simply closing it.Requesting the support team to look into basic etiquette training for delivery partners. 2/2

@zomatocare @dominos @dominos_india

[Gourav Chakravorty @Griffith8192]

Very unprofessional experience with @dominos_india @zomato today. The delivery agent showed unnecessary attitude during delivery, left our main entrance gate opn, and when confronted about basic safety 1/2
#DeliveryFail #BadCustomerService #CustomerSafety #UnprofessionalBehavior

[Gourav Chakravorty @Griffith8192]

@CoreNews_2 3-2 brazil- morocco

[Gourav Chakravorty @Griffith8192]

@bobcardofficial Don't you think I have downloaded the app and searched throughout to search for an answer and then approached you people. Such arrogance and ignorance. @BankofBarodaCEO

[Gourav Chakravorty @Griffith8192]

@bobcardofficial hello, your colleagues can't forward a query so I gotta contact you. For a generic query I'm being thrown around for 24 hours. This is the level of customer service in india where to get an answer you call/email/message/tweet but none works.

[Bank of Baroda @bankofbaroda]

@Griffith8192 Dear Sir/Madam, we regret you have a cause for complaint. Please follow Bank of Baroda credit card Twitter handle @bobcardofficial and DM all the details to them.

[Gourav Chakravorty @Griffith8192]

@bobcardofficial And don't give your toll free numbers. Tried more than 100 times. I never get through. It either have technical issues or call after 30 mins IVR.

[Gourav Chakravorty @Griffith8192]

@bobcardofficial For 1 lacs,

1. I wanted to know if there is any emi convertion offer available?
2. What is the procedure to convert the transaction to EMI?
3. What is the rate of interest for the transaction of 1 lac for a 12 month period?
The suitable reply is attached

[Gourav Chakravorty @Griffith8192]

@bobcardofficial Please close my account. Can't wait anymore. Stupid email reply after 5 days, calls never get connected after 100 tries.

@jagograhakjago is this how the customer support is supposed to be?

[Gourav Chakravorty @Griffith8192]

@bobcardofficial Still no reply in 48 hours. Any more time needed for the generic Query on ROI?

[Gourav Chakravorty @Griffith8192]

@bobcardofficial Am I extracting some top secret docs here? So many procedures. The more complex it is the more people get fed up and give up. Good policy.

Ticket No. 14975309

[Gourav Chakravorty @Griffith8192]

@bobcardofficial I won't download the messenger app just for a generic query. Why can't you people just simply give me a call? A 5 mins query is being dragged for 24 hours? Really? How pathetic? @BankofBarodaCEO

[Gourav Chakravorty @Griffith8192]

@bankofbaroda Hello sir/madam, please check your DM. I need more help, sharing a toll free number doesn't help when I clearly mention I'm not able to connect.

[Gourav Chakravorty @Griffith8192]

Hello? @bankofbaroda

[Gourav Chakravorty @Griffith8192]

@bankofbaroda @BankofBarodaCEO tried calling (saying call after 30 mins in IVR since 3 hours), WhatsApp (don't have stable network connection error), email (need 5 business days), app (doesn't work properly)
How to get connected to you people? Is customer service a joke?

[Gourav Chakravorty @Griffith8192]

@bankofbaroda @BankofBarodaCEO tried calling (saying call after 30 mins in IVR since 3 hours), WhatsApp (don't have stable network connection error), email (need 5 business days), app (doesn't work properly)
How to get connected to you people? Is customer service a joke?

[Gourav Chakravorty @Griffith8192]

@IDFCFIRSTBank Got another one just now. What the hell?

[Gourav Chakravorty @Griffith8192]

@IDFCFIRSTBank Can you guys stop calling me with that stupid IVR crap. I get more than 5-6 calls a day? Sometimes more than that. I'll freaking complain in @jagograhakjago

[Gourav Chakravorty @Griffith8192]

@IDFCFIRSTBank

[Gourav Chakravorty @Griffith8192]

@IDFCFIRSTBank

[Gourav Chakravorty @Griffith8192]

@IDFCFIRSTBank No one is pretending. It's your IVR calls. Don't act that you don't know your network. Sharing a few screenshots so that you have a freaking idea. Disgusting

[Gourav Chakravorty @Griffith8192]

@Zaffar_Nama Have you only considered your 150 cousins?