Toni Griffin

[Toni Griffin @Griffs88]

@WHSmith Poor customer service received yesterday at Henley branch. Buy One Book and get the 2nd Half Price promotion not applied at checkout and was made to feel like it was my fault. Now waiting up 5 days for a refund. 😠

[Toni Griffin @Griffs88]

everytime I try to reset my password...I press the link and get this!!! so frustrating as I cannot order from your website. @MissSelfridge

[Toni Griffin @Griffs88]

@asos only part of my bikini turned up!!!

[Toni Griffin @Griffs88]

@riverislandhelp Thanks. It was for a refund. I've never known the Post office to be this slow which is making me worry that it's lost. 😭

[Toni Griffin @Griffs88]

@riverislandhelp Sorry one more question... am I to allow 28 days for you to receive the item or is that for my money to be back in my acc?

[Toni Griffin @Griffs88]

@riverislandhelp Thank you.

[Toni Griffin @Griffs88]

@riverislandhelp Okies. Do you send an email to say you received it or does the money go straight into my account?

[Toni Griffin @Griffs88]

@riverislandhelp Oh wow that's so long. Wish I had known I would've dropped it to a branch! I still have the PO receipt at home

[Toni Griffin @Griffs88]

@riverislandhelp Sent my item back via the free post more than a week ago. No confirmation it's been received is this normal?

[Toni Griffin @Griffs88]

@MissSelfridge what is the code for the 24 percent discount?

[Toni Griffin @Griffs88]

@BigEasyLondon wasn't best pleased with the service. 3 hours to complete dinner. had to chase waiters twice.

[Aaron @smudger103]

This deserves endless retweets

[Toni Griffin @Griffs88]

@ASOS_HeretoHelp I'm trying to send something bk but there are no product codes on my invoice

[Toni Griffin @Griffs88]

Will never order from @MissSelfridge again. poor customer service.

[Toni Griffin @Griffs88]

@MissSelfridge can someone please answer my dm

[Toni Griffin @Griffs88]

@MissSelfridge My parcel hasn't arrived to store for nearly 2 weeks. they told me to contact headoffice can someone help please?

[Toni Griffin @Griffs88]

still haven't received a refund will be 11 days tomorrow can this be looked into please @Missguided_help

[Toni Griffin @Griffs88]

@Missguided_help not impressed with @Missguided at all 😠

[Toni Griffin @Griffs88]

@Missguided_help I've just received my order and i have been sent the wrong top and the other top has make up over it can you help?

[Toni Griffin @Griffs88]

@DXdelivery Can you give me an update please