GROHE US

GROHE provides kitchen & bath solutions that meet the highest standards of design, quality & technology.

Engagement Policy:

[GROHE US @GROHE_US]

@jason_metcalfe @GROHE_Canada @grohe Hi Jason- We are sorry your having an issue, your feedback is very important to us. Please give us a call at 800-444-7643 so a member of our team can help make it right. We’re available Monday – Friday 8AM – 7PM ET.

[GROHE US @GROHE_US]

@molleweide Hello, Please give us a call at 800-444-7643 so a member of our team can help assist, We’re available Monday – Friday 8AM – 7PM ET.

[GROHE US @GROHE_US]

By converting all fittings plants and German Distribution centers to run on green energy, we are reducing harmful CO2 emissions and protecting our planet's future. Learn more here https://t.co/x13CwbzfUV.

[GROHE US @GROHE_US]

Introducing the Sauce Atlas: A 2022 Gourmand Award winner for best international cookbook inspired by the culinary power of water. Click the link here to learn more https://t.co/kQQjeBD9KO

[GROHE US @GROHE_US]

@snappakazoo Great, I am glad to hear you had a great experience. Take care

[GROHE US @GROHE_US]

@Minwoo96974005 Hello Minwoo, I am sorry for the delay, I checked on the ETA and its due into the warehouse in June 3rd.

[GROHE US @GROHE_US]

@caroleraphaelle @grohe Glad we could help!

[GROHE US @GROHE_US]

@Minwoo96974005 Hello Minwoo, I am sorry to hear your having an issue with availability of a product, can I have a little information to what you are needing? maybe I can provide something similar to use in the meantime?

[GROHE US @GROHE_US]

@MichelleTeg Hello Michelle, Please send us a private message or email us at [email protected] with more details about your product and the issue so we can help resolve the situation. Thank you.

[GROHE US @GROHE_US]

@colbertbeard Hi, thank you for bringing this to our attention and we apologize for the experience you have had so far. Please contact us at [email protected] so a member of our team can further assist.

[GROHE US @GROHE_US]

@TweeterTweaker Hello, please send us an email at [email protected] and we will be happy to help you!

[GROHE US @GROHE_US]

@OpenGPlayer You can also contact us at [email protected] with pictures of the faucet and the supply line and we will be able to set up a warranty order under the Limited Lifetime Warranty which covers manufacturing defects.

[GROHE US @GROHE_US]

@DrTimony Hi David, please contact us at [email protected] letting us know the specific part you are needing for the faucet. We may have an alternate that we can get shipped out to you sooner under the warranty.

[GROHE US @GROHE_US]

@abussa Hi Andrew, thank you for bringing this issue to our attention. The website is currently being updated to correct this. Please contact us at [email protected] and we will be able to send you the spec sheets in the meantime.

[GROHE US @GROHE_US]

@CallMeYoda1 @grohe Hello,
We are sorry to hear of the issues your faucet is having. These faucets do carry a Limited Lifetime Warranty to be free of manufacturing defects. Please contact us at [email protected] with a picture of the faucet and we will have a replacement sent to you.

[GROHE US @GROHE_US]

@DrTimony Hi David, this is Cody from GROHE Consumer Connections. This type of issue could be caused by a couple different issues. Please contact us at [email protected] letting us know what type of piping was used with the valve and what the water pressure is set to.

[GROHE US @GROHE_US]

@jencarmona Hi Jennifer, thank you for bringing this issue to our attention. Please contact us at [email protected] with pictures of the product and we will be able to further assist you with warranty replacements.

[GROHE US @GROHE_US]

@chris_laurelli @amazon Hi Chris, we are sorry to hear about your experience. We would like to help you resolve your issue. Can you please DM us your contact details? Someone from our CC team will be happy to assist you - GROHE Social Team

[GROHE US @GROHE_US]

@TLI56 @grohe Thank you for sharing your positive experience, Nick! We are here for you if need assistance in the future. Have a great day!