Extend the possibilities of your Zendesk, Jira, ServiceNow and Intercom. We offer solutions for consulting, onboarding, design, and custom development.
A small update that saves agents big time in Zendesk mass emails!๐
Type {{ in Proactive Campaigns to instantly insert any placeholder, including custom fields. No tabs, no typos, no hassle.
https://t.co/Y14qELiG0S
#EmailMarketing#Zendesk#Personalization
๐ Big update in Kanban Pro for @Zendesk
โ Define columns with Custom Ticket Fields
โ Choose & reorder columns to match your workflow
Perfect for any team wanting to manage tickets with their own flows.
https://t.co/UpwlAWER7J
๐ฅ A/B Testing is LIVE in Proactive Campaigns for Zendesk!
Stop guessing. Start sending smarter emails.
๐ฏ Test subject lines or email content
๐ Choose your goal
๐ Let the app pick the winner
โจ All inside @Zendesk
๐ https://t.co/pz3e4Jlo2C
#ABTesting#EmailMarketing
Bulk Zendesk Data Export. Finally.
Export users, tickets, and organizations in one go with the GDPR Compliance appโs new Bulk Retrieval add-on.
๐ CSV or HTML
โ๏ธ Great for audits, offboarding & DSRs
Start now: https://t.co/qViiqbIAjY
#Zendesk#GDPRCompliance#BulkExport
๐ก Placeholders in @Zendesk are powerful but easy to mess up.
Ever sent โHi {{user.first_nam}}โ by mistake?๐
Now in Proactive Campaigns:
๐ต Valid placeholders = blue
๐ด Invalid = red + tooltip
Try now: https://t.co/hS9xUWlvio
No more broken emails! #Zendesk#CustomerSupport
๐ Sneak peek alert!
Weโre rolling out A/B Testing in Proactive Campaigns for Zendesk.
Test. Compare. Win more clicks.
๐ Be the first to know: https://t.co/RRu2CnHho2
#ABTesting#Zendesk#CX#EmailMarketing
๐ฅCombined Lists in our GDPR Compliance - Clean up your Zendesk like a pro!
Find specific data sets with pre-built filters and advanced customizations.
No more manual workโjust fast, precise data control!
Try now ๐ https://t.co/4RvWtDuCNZ
#GDPR#UPDATE#DataManagement
New: Kanban for #Zendesk Tickets!๐
Tired of messy ticket lists? Now you can drag, drop & prioritize with Kanban boards in our CRM app!
โ Stay on top of urgent issues
โ Customize workflows for your team
โ Track progress in real time
Check it out: https://t.co/ALGY3f5zNw
Kanban Ticket Board for Zendesk is on the way to the CRM & Deals app!
Say goodbye to cluttered lists and hello to:
โ Effortless visual ticket tracking
๐ Seamless movement through stages
โก Faster resolutions & a more efficient team
#Zendesk#CustomerSupport#Kanban#CRM
Still waiting for a reply? โณ Donโt let unanswered emails go cold!
With Proactive Campaigns for Zendesk, you can automate follow-ups, boost response rates, and keep conversations flowing!
๐ฅ Watch how: https://t.co/T9J7K2C4i2
#CustomerService#CustomerEngagement#CX#Email
Update: Proactive Campaigns' Email Template Builder for @Zendesk is now LIVE!๐
Design stunning emails without coding:
๐ผ๏ธ Add images & buttons
๐จ Customize layouts & colors
๐ Use pre-built templates
Free trial: https://t.co/IRVHNsmdKs
#EmailMarketing#MarketingAutomation
โณ Time-Saving Update for Zendesk Users!
With Proactive Campaigns, you can now auto-update ticket fields during email campaigns by uploading a CSV file.
๐ซ No manual edits
โก Instant accuracy
๐ Faster campaigns
๐ Learn more: https://t.co/J5ZCiyy663
Big news for @Zendesk users! The Proactive Campaigns app is about to get even better with a drag-and-drop email template builder. ๐
โจ Create stunning emails in minutes.
โจ No coding skills needed.
Stay tuned!
#EmailMarketing#Email#ProactiveCampaigns
Zendesk storage feeling the squeeze?๐
Our GDPR Compliance appโs Attachment Redaction add-on now lets you filter & delete files by type!
๐ Clear out old PDFs, keep only images, or remove outdated videos.
Precise cleanup starts here: https://t.co/pjuAWcmdfO
Live chat scripts donโt have to feel robotic.๐ค With the right approach, they can boost efficiency while staying personal and engaging.โจ
Explore 45 live chat examples + tips to create authentic customer interactions: https://t.co/23HdanxpzY
#CustomerService#LiveChat#CX
๐ SMS marketing just got smarter!
Proactive Campaigns now lets you easily create and track SMS campaigns for reminders, promos, and more. ๐ฒ
๐ฌ Fast, effective, and measurableโreach your customers directly on their phones!
Give it a free try now: https://t.co/1rM7awA3CV
๐ธSales in 2025: Big Changes Ahead!
๐ฅ Social Selling takes over ๐ค AI + Data = Smarter strategies ๐ CRM keeps customers front & center ๐ฅ Content rules across all channels
Ready to boost your sales game? Full article: https://t.co/YxbKTqmPCE
#SalesGrowth#SalesTrends#CRM
Buying email lists? ๐ซ Bad for engagement, risky for your brand, and often illegal. Build your list the right way instead!๐ฉ
Discover smarter ways to grow your list here: https://t.co/xzutVpr6Jm
#EmailMarketing#MarketingTips#CustomerEngagement
Customer needs are EVERYTHING!๐
Businesses that focus on understanding them can boost profits by 60%! Want to know how to exceed expectations and foster loyalty?
Find answers in our article! https://t.co/WMssWoPEM9
#CustomerSatisfaction#CX#BusinessGrowth
New Feature! Attachment Redaction is live in our GDPR Compliance app for Zendesk! ๏ฟฝ๏ฟฝโจ
Remove attachments easilyโone by one or in bulkโwithout changing ticket details.
Clean up Zendesk storage, save on costs, and stay GDPR compliant!
Learn how to start: https://t.co/LZjzgRn4uL