@and_shona Hi Cory! We appreciate you reaching out to us. Please know that we take matters as such very seriously. In regard to this incident please use this link to get in touch with our customer service team: https://t.co/GdSzl8l38K
@DGCroadguy We deliver to most Canadian locations and we offer free shipping on orders above $75 before tax ๐ฏ All of our shipping info can be found here: https://t.co/ujwqalFyqK (2/2)
@DGCroadguy Hi David, we are always on the lookout for new neighborhoods to call home. We've made note of your recommendation. Even though we may not currently have a store near you, we do offer the option to shop online! (1/2)
@Bobabybo If you have additional feedback to share with us or if you have questions about our return policy, please contact us at https://t.co/5uc6F8lH5q Thank you. (2/2)
@Bobabybo Hello, we appreciate you reaching out to us. We're sorry to hear about this, please know that we want you to love your purchase! If you are not satisfied with a Giant Value product, you may return it and your money will be cheerfully refunded in any of our stores. (1/2)
@TracyLovesSean Hello, thank you for reaching out to us. We kindly ask that you contact our customer service team at https://t.co/GdSzl8l38K or give us a call @ 1-833-848-4437 (Toll Free) Thank you.
@leeannehop Hello, thank you for reaching out to us. If you haven't already contacted our customer service team, please use this link to get in touch with us: https://t.co/GdSzl8l38K Thank you.
@LisaLittleBear1 Hello, thanks for reaching out. We are sorry if this caused any inconvenience. This technical issue has been resolved. Please visit our website again if and when you have the time as it should now work correctly: https://t.co/ulevY8PN9L We wish you a lovely day! ๐
@tracer1960 Hi Gerry! Unfortunately, we no longer have these exact shoes. Here's a link to view similar shoes that we currently carry: https://t.co/Xkb4qduonU Thank you for reaching out to us and have a lovely day ๐
@beyourbest1579 Hi, thank you for reaching out. We're very sorry to hear this and we apologize for the delay in getting back to you. If you still haven't heard back from our customer service team, please let us know. We are happy to assist. Thank you!
Some stores are closed to due inclement weather. Please see list below, current as of the time of this post.
Cobourg, ON
Alma, QC
Greenfield Park, QC
Marieville, QC
Port Hope, ON
Port Elgin, ON
Saint-Nicephore, QC
Brantford, ON
@stewarr_t When an order is shipped, customers will receive an email with a tracking link and information about the courier. We appreciate you reaching out to us and we wish you a lovely day! (2/2)
@stewarr_t Hello! ๐ Thank you for your question. We work with multiple third party couriers. The courier responsible for delivering your online order will depend on location, package size, and package weight. (1/2)
@AmandaRene123 Hello Amanda, thank you for reaching out to us. Please contact our customer service team at https://t.co/GdSzl8l38K or give us a call @ 1-833-848-4437 (Toll Free) Thank you.
@madnessnut Hello, we apologize for the inconvenience of the situation. For more information about our rain check policy, please visit our website. If you have questions or concerns, please know that you can contact our customer service team with this link: https://t.co/GdSzl8l38K Thank you
@OscarAndreaG If you would like further information, please contact customer service at https://t.co/GdSzl8l38K We are happy to answer any questions or concerns. Thank you. (2/2)
@OscarAndreaG Hello, thank you for reaching out to us. Our Customer Experience Survey is an optional opportunity for our customers to enter a draw for a $500 gift card. This survey does not include personal health-related questions. (1/2)
@diek007 Hello, thank you for reaching out to us! We're very sorry to hear about this. Please contact our customer service team with this link: https://t.co/fu7Yqd13co We are happy to help!
@BBC600 That's correct! ๐ To redeem GT VIP deals please provide the phone number attached to your account when you are checking out. in our stores Thank you!
@BBC600 Also, on our website you can see which items are in stock at your preferred store ๐ I hope this answers your question. We wish you a wonderful day! (2/2)