Abhishek Gupta

[Abhishek Gupta @GuptaAg1119]

It’s been 10+ days since I faced a serious issue with @Olacabs. Took #OlaCarePlus, raised complaints 10+ times, spoke to support multiple times, even filed a consumer forum case — but no resolution.

This is frustrating. Please take responsibility, @bhash @OlacabsSupport.

[Abhishek Gupta @GuptaAg1119]

And let’s not forget—almost every single day I have to reboot the scooty manually because the screen just won’t turn on. On top of that, the iOS app doesn’t even connect properly. This is the kind of tech @OlaElectric is offering after charging a premium?

[Abhishek Gupta @GuptaAg1119]

It’s been 3+ days since then—no update, no resolution, no follow-up. What if this was an emergency? I paid extra for Care+ thinking Ola would stand by its service. Big mistake. You simply cannot rely on @OlaElectric. Their after-sales service is pathetic.

[Abhishek Gupta @GuptaAg1119]

Paid ₹4K+ for Ola Care+ that promises 24hr “HyperService.” A few months ago, I faced wheel noise issues & couldn’t get an appointment for weeks—finally had to go local. Now again, facing a serious issue and Ola has been a complete letdown. 🧵 @OlaElectric

[Abhishek Gupta @GuptaAg1119]

Last Friday, my @OlaElectric screen went dead. I had to leave it parked as it wouldn’t start. Raised a complaint immediately. Ola promises resolution in 24 hrs—but I got just one call after 2 days, only to say they’re “transferring the case” to another office. That’s it.