Kanika Gupta

[Kanika Gupta @GuptaKP]

@BlueDartCares This is hopeless

[Kanika Gupta @GuptaKP]

@BlueDartCares you are posting that you have addressed my query in a personal message. You have only sent me an automated persona message with no context to my query. Again, do you even have people in customer support @BlueDart_

[Kanika Gupta @GuptaKP]

@BlueDartCares Your direct message is also an automated message and no query has been addressed

[Kanika Gupta @GuptaKP]

@BlueDart_ @BlueDartCares do you have any real customer service? I have been following up for 10 days on different channels and keep getting automated messages and no one tries to help or solve the problem? Is it all fake customer service?

[Kanika Gupta @GuptaKP]

@BlueDartCares This is the exact same message I have gotten 10 times. No concerned department ever gets back

[Kanika Gupta @GuptaKP]

@BlueDartCares I have been coordinating for last 10 days. Please check email and messages

[Kanika Gupta @GuptaKP]

@BlueDart_ I have been following up for a week regularly and no action from your end. Just keep deferring every day. If the deadline is missed will
Blue dart bear the cost?

[Kanika Gupta @GuptaKP]

@Cleartrip is your team walking to the airline office to buy tickets that 24 hours after booking no one has any clue why I do not have my booking number or e-ticket

[Kanika Gupta @GuptaKP]

@Cleartrip is this a joke? 24 hours since the booking and I don’t have a booking confirmation. Your customer service is hopeless, I have spoken to 3 people in last 4 hours.. all say we have escalated and it will be resolved in 2 hours and then here I am, posting again

[Kanika Gupta @GuptaKP]

@Cleartrip Close to 24 hours since ticket was booked and I still don’t have ticket details.

[Kanika Gupta @GuptaKP]

@Cleartrip the bookings from your app use to be instantaneous and now it takes 24 hours for you to confirm a ticket? This is unacceptable

[Kanika Gupta @GuptaKP]

@Cleartrip It’s been well over an hour and no response or resolution

[Sujeet Pillai @sujeetpillai]

This is scary. Why would you buy #AmazonBasics products anymore if they can't support it's warranty. I also have an Amazon Basics TV. Sounds like it was a bad idea to buy durables from @amazonIN own brands

[Kanika Gupta @GuptaKP]

@airvistara Lets’s stop exchanging messages when you are not doing anything about it. Vistara will be my last choice only because of your staff behaviour. Thanks for taking the time to just respond and not even acknowledging your mistake.

[Kanika Gupta @GuptaKP]

We made it to gate and boarded @airvistara and really if we didn’t have to give up the liquids your would have still taken the bags.
We suffered loss of stuff and absolutely ridiculous behaviour of your staff at Delhi airport.

[Kanika Gupta @GuptaKP]

@airvistara There is no point. The tickets were purchased by me voluntarily and your staff also misbehaved and treated me differently voluntarily when it was okay till one passenger before me. Honestly I don’t have any expectations from Vistara going forward.

[Kanika Gupta @GuptaKP]

@airvistara You have checked the times in your system and know I am right here.. your team took the other folks before and after me with bags… on and then later you could accept my bags at boarding gate. Only I had give away all my liquid stuff to security. Save your act here

[Kanika Gupta @GuptaKP]

@airvistara Save it guys. You are the ones who did not follow regulations and your staff was far from being professional. They only mislead.. checked me in at 9:30and the told to stand in baggage queue and the refusing bags. Why tell me at 9:30 to stand in baggage queue??

[Kanika Gupta @GuptaKP]

@airvistara Exactly stipulated time to allow ticket booking is not 90 minutes before flight is to take off… how did your system allow that

[Kanika Gupta @GuptaKP]

@airvistara Oh really! Your team checked me in and told me to stand in baggage drop queue at 9:30. Who are you kidding! Get your facts right