@InvestingDoc@mcuban Yep once they hit deductible they want everything done. MRI, Sx, labs, they come in sometimes just cause they hit it and don’t have a complaint.
@InvestingDoc@mcuban Yes 100% agree with this. We’ve seen 2,000 new pts in the past 12 months many of them we have been listed as their pcp for years and they have never come in.
@InvestingDoc Everytime i hire for customer service i hate insurance that much more. A good 30% of my expense is paying for things to deal with insurance and make customers happy but make me no money.