Halo Collar

Next-gen smart collar and virtual dog fence in one!

Smart technology + expert dog psychology, so you can give the best protection to your best friend

[Halo Collar @HaloCollar]

@bulls_cash @bulls_cash We're saddened to hear you haven't received an update on your warranty and we'd love to assist! Please send us a DM so we can continue working on this with you.

[Halo Collar @HaloCollar]

@auntiecat08 @auntiecat08 Thank you for reaching out! If you've not received an update via email, please send us a private message here so we can check on this for you. We're here to help.

[Halo Collar @HaloCollar]

@MbtHawk @MbtHawk We're disheartend t ohear you're having trouble with your collar and we'd love to continue working on this with you. If you've not had the chance yet, please connect with our support team directly so we can assist. We're here to help.

[Halo Collar @HaloCollar]

@TessMcDonald89 @TessMcDonald89 We're disheartened to hear and would love to help in any way we can. Please send us a DM so we can work on this together.

[Halo Collar @HaloCollar]

@patsbamagirl @patsbamagirl We're disheartened to hear of your frustration and would love to help in any way we can. Please send us a DM so we can work on this together.

[Halo Collar @HaloCollar]

@BradyBehrens @BradyBehrens We’re sad to hear about your experience and would love to help. Please send us a DM here or on Facebook or Instagram so we can take a closer look and review your options together.

[Halo Collar @HaloCollar]

@TomCaflisch @TomCaflisch We're disheartened to hear this and would love the opportunity to continue working through it with you. Please send us a DM so we can discuss further and help. You're welcome to reach out here or through our Facebook or Instagram pages.

[Halo Collar @HaloCollar]

@mbee74 or thoughts, feel free to let us know. 2/2

[Halo Collar @HaloCollar]

@mbee74 Hi @mbee74. Thanks for reaching out! Thank you for sharing your feedback. We constantly strive to enhance our customer service and products, and your suggestions are valued and appreciated. We'll pass this along to management for consideration. If you have any more insights 1/2

[Halo Collar @HaloCollar]

@Angie_C_73 @Angie_C_73 We're disheartened to hear of your frustration and would love to help! Please feel free to send us a private message , we'd appreciate the opportunity to work on this with you and provide clarity moving forward.

[Halo Collar @HaloCollar]

@Aimee_Schoaf Hi @Aimee_Schoaf. Thanks for reaching out! We're sad to learn of this! Would you please provide us with the email address that is associated with your Halo account so that we can better assist you?

[Halo Collar @HaloCollar]

@DanaKSpeaks Hi @DanaKSpeaks. Thanks for reaching out! We're happy to hear that you're getting replacement collars sent out and that you were credited for part of your membership. Thanks for being a part of the Halo pack!

[Halo Collar @HaloCollar]

@bmlong137 Oh! We're sorry about that. Could you please try messaging us on Facebook or Instagram?

[Halo Collar @HaloCollar]

@bmlong137 Hi @bmlong137, we hear you! Please send us a DM with the email associated with your Halo account. A team member will reach out right away!

[Halo Collar @HaloCollar]

@mac3dge Hi @mac3dge, Thank you for your suggestion! While we do not currently have this feature, we would recommend a Zone Beacon for any areas within your fence that you want to keep your pup away from. Please don't hesitate to reach out with any other questions!

[Halo Collar @HaloCollar]

@richardlav Hi @richardlav, we're sad to hear you've had a negative experience! We'd love to offer further support and work towards a solution. Please send us a DM on one of our social media platforms with your email address. We'll have a member of our team reach out as soon as possible!

[Halo Collar @HaloCollar]

@bmlong137 Hi @bmlong137. Thanks so much for your feedback! We really appreciate it!

[Halo Collar @HaloCollar]

@Jeff417595441 We’re really saddened to hear about your experience with the battery. That’s not the lasting performance we want for our customers. Please reach out to our Customer Care team—we’d love the chance to troubleshoot or explore replacement options to make this right.

[Halo Collar @HaloCollar]

Our Warmest Wishes For Peace, Love and Joy. Happy 2022 From Our Pack To Yours. 🐾🎉 https://t.co/p2lqXR7lCp

[Halo Collar @HaloCollar]

@juddcooper @juddcooper We would love to help! We do have live support available 7 days a week within specified hours, so please reach out at your convenience. All of your support options can be found here: https://t.co/9hotesNQML

[Halo Collar @HaloCollar]

@CarlMedley Hi @CarlMedley. I’m so sorry for the rough first impression—that’s definitely not what we want you to experience with your new Halo. Sometimes the collar will make sounds during shipping if it powers on in transit, but it doesn’t necessarily mean it’s defective. If you’d 1/2