Lisa Lee

owner independent vehicles ltd Timperley

[Lisa Lee @Hamleehouse]

@SwimEnglandNW how did you work out these rejections???

50 free 

86 rejections for boys 
63 accepted entries for boys 
0 rejections for girls
178 accepted entries for girls 
Fair I think not…..

[Swim England North West @SwimEnglandNW]

https://t.co/KPUt9CGx5R

[Lisa Lee @Hamleehouse]

@Vitality_UK @Vitality_UK

[Lisa Lee @Hamleehouse]

@Vitality_UK just tried to redeem my Carluccio's reward for breakfast to find out breakfast is no longer included it’s only been a reward for two months and you’ve already changed it!!! Another ‘downgrade’

[Lisa Lee @Hamleehouse]

@Vitality_UK Your t&c’s when it was rolled out??

[Lisa Lee @Hamleehouse]

@Vitality_UK Tried that already last week when my itsu voucher wouldn’t work stuck in a constant loop enter your member number, enter your dob…..no point calling as looking at the feedback on Trustpilot you won’t pick up! Roll on renewal as we will be off…..

[Lisa Lee @Hamleehouse]

@Vitality_UK how about you send all your customers a survey monkey link to see what we think of your rubbish new rewards game? You can then see what everyone really thinks of the ‘improved’ (reduction in benefits) that you have imposed on paying customers

[Lisa Lee @Hamleehouse]

@Vitality_UK Given up on your WhatsApp - repeatedly asking for my name, membership no, date of birth etc even though I am in the middle of a conversation with an agent

[Lisa Lee @Hamleehouse]

@Vitality_UK @jpseymour5 Oh man these AI responses are stupid we are all saying we are now getting less but no acknowledgment of this…..we used to get them all for getting 40 points now it’s just luck and remembering to log in to play…..

[Lisa Lee @Hamleehouse]

@Vitality_UK only 20% chance of getting 2 rewards and less than 1% for 3 rewards so already poor, no incentive now to get 40 points a week, we don’t shop in Waitrose and I already have an Apple Watch - even though platinum and no claims the premiums go up loads each year! What’s the point?

[Lisa Lee @Hamleehouse]

@Vitality_UK @BetaEcho007 But you used to get two of these rewards previously cinema and itsu meal you now have to choose one of them!

[Lisa Lee @Hamleehouse]

@Vitality_UK You already have these details - there is an ongoing message I just don’t seem to be getting anywhere…

[Lisa Lee @Hamleehouse]

@Vitality_UK in the latest health magazine if mentions the itsu benefit where do I get the vouchers for this? Nothing in the member zone at all

[Lisa Lee @Hamleehouse]

@MartinSLewis Is there a likelihood that the employers NI rise will reduce or is that it to stay now forever? As a small business owner that employ 4 staff this is really going to hit us hard

[Lisa Lee @Hamleehouse]

@Vitality_UK @JanuKumar93 Same issue here still waiting for it to be sorted 3 weeks and counting

[Lisa Lee @Hamleehouse]

@rcs_young @Vitality_UK It’s also the same with the specialized bike discount cheaper elsewhere

[Lisa Lee @Hamleehouse]

@Vitality_UK Have sent these by message on here thanks

[Lisa Lee @Hamleehouse]

@Vitality_UK is there a new benefit @ItsuOfficial as my husband has had a discount twice in the last two weeks but I have had nothing (we both have the same individual medical plans and he also has a life plan) can’t see any comms about it

[Lisa Lee @Hamleehouse]

@Mr__J_J @Vitality_UK Did you get sorted with this I’ve got the same issue and going round in circles trying to get this resolved?

[Lisa Lee @Hamleehouse]

@vbanks_x @Vitality_UK Did you get sorted with this I’ve got the same issue and going round in circles trying to get this resolved?