@palmpay_ng@palmpay_ng @PalmPayCare
My account @HammedSahe4806 locked since Sept 3rd (3+ weeks). Ticket 20260901000783 escalated by EI & N.H but no update since Tuesday. Emailed review team today 10:13am. Please give final decision today - business on hold. #PalmPay
@palmpay_ng Hello @palmpay_ng I have sent a DM in-app. My account @HammedSahe4806 has been locked for 3 weeks. Agent EI said it's with review team since Friday but no update. Please help escalate. Email: [email protected]
@palmpay_ng Hello @palmpay_ng I have sent a DM in-app. My account @HammedSahe4806 has been locked for 3 weeks. Agent EI said it's with review team since Friday but no update. Please help escalate. Email: [email protected]
@palmpay_ng Hello @palmpay_ng@PalmPaySupport , please help me check my banned account case. I have been waiting for 3 weeks and have sent a clearer KYC selfie this morning via DM to EI.
Ticket ID: [20260901000783]
Email: [[email protected]]
Thank you 🙏
@palmpay_ng Hello @palmpay_ng@PalmPaySupport , please help me check my banned account case. I have been waiting for 3 weeks and have sent a clearer KYC selfie this morning via DM to EI.
Ticket ID: [20260901000783]
Email: [[email protected]]
Thank you 🙏
@palmpay_ng Hello @palmpay_ng@PalmPaySupport , please help me check my banned account case. I have been waiting for 3 weeks and have sent a clearer KYC selfie this morning via DM to EI.
Ticket ID: [20260901000783]
Email: [[email protected] ]
Thank you 🙏
@palmpay_ng@palmpay_ng Good morning.
Please help escalate Ticket 20260901000783.
Account blocked 2+ weeks, BVN + Face verification done, no physical NIN.
Emailed 72hrs ago and DM’d 48hrs ago but still blocked. Please help resolve 🙏
@palmpay_ng Hello @palmpay_ng please help reset my KYC. Ticket ID 20260901000783. I mistakenly swapped NIN/BVN and my face verification failed & locked. I have correct NIN (on phone) & BVN ready. Please reset so I can re-verify. Thanks.
@palmpay_ng Hello @palmpay_ng please help reset my KYC. Ticket ID 20260901000783. I mistakenly swapped NIN/BVN and my face verification failed & locked. I have correct NIN (on phone) & BVN ready. Please reset so I can re-verify. Thanks.
@Palmpay_ng Hello, my account is locked.
Face ID failed and I can't retry. Support line not going.
I need to withdraw ₦5k urgently. Please help escalate Kyc ****6957
@palmpay_ng Hi @palmpay_ng
Please escalate Ticket: 20260901000783
PalmPay: 08077556957
@HammedSahe4806
I replied your email but I only have Digital NIN.
CBN recognizes Digital NIN. Account blocked 2+ weeks.
Please help 🙏