@Vets4PetsGroup I’m wanting to make a complaint about the practice manager / part owner of the Harlow branch. But the complaint will just go to her and likely just disappear. Is there someone higher up I can get to deal with this? She incredibly rude and made accusations at me.
@QuickBooks Sorry just saw this. I spoke to the UK company they told me
To email the US side and make a complaint has zero response. So not sure. Luckily no money has been taken from my accounts but disappointing it wasn’t taken seriously
@QuickBooks@QuickBooksUK someone has used my email address and possibly my banking details to make a fraudulent transaction to you of a funds request for $838.49 Please resolve.
They have since changed the email address so I can’t access it so amend. I’m flagging it with my bank also but hopefully you can find this person and stop them also.
@edfenergy As Iv said… No I can’t it’s not working. Why does everything need to be explained twice ? DM me or get back to me via WhatsApp as Iv been waiting a week
@edfenergy why are you ignoring my messages on whatsapp chat now I am asking for £500 of my £580 credit to be refunded to me? It would be better making interest in my bank than yours. I already requested last month also, Iv not been waiting 8 days on a response to this ?
@edfenergy Also what 24/7 chat service ?
Your WhatsApp service says 3 days, and Iv been waiting 7. Clearly it’s not a 24 hour service. Please DM me so this can be resolved
So I ordered my day 2 tests from @RandoxHealth@RandoxOfficial for coming back from Spain Friday and theyv been delivered to completely the wrong address - I don’t actually know where - but are refusing to refund them so I can buy new ones
Also, I sat for over an hour on hold to speak to someone who effectively said they’d just pass on my query to a lab manager yet 3 hours later Iv not had a call back? I fly tomorrow evening. I have paid for a product I have not received. You owe me a refund @RandoxOfficial
Hi @PetsatHome apparently I’m scheduled in to work at the salon in your becton store this week but the store don’t seem concerned when I rung them and told them I’m a customer and maybe someone���s hacked you. Just wandering what are the staff benefits for my cats ? 🤔