Still waiting for a response…. You say you lost the parcel, then we get a message that it was delivered, (to the wrong address) and now radio silence???
@HiveHomeUK so the engineer I’ve been waiting for since 8am went to our OLD address, even though your agents confirmed our new address was on your system.The next available appointment is 24th FeB, this is beyond unacceptable, we placed our order on 26th Nov!
@HiveHomeUK our installation was schedule between 8am and 1pm, received a text at 12pm to say the engineer was on his way, still not here? Stuck on hold waiting for someone to pick up, can someone help please?
@IKEAUKSupport@IKEAUK can someone please get back to me? We have sent you a DM as requested with all the details but haven’t heard back and really need find out when we will receive the missing drawer front
@BensonsForBeds ordered our bed in Sept, delivery scheduled for tomorrow (16th Dec), sent messages confirming all on track, got a delivery slot and then today get a call to say our whole order won’t be delivered until 2nd Feb! 😡 customer service told me, it is what it is....
@AskNationwide Thank for for coming back to me so quickly. I called that number earlier today and was advised I had to wait another week. But I will try again if you think it might work. What time are they open until?
@AskNationwide following your advice to other customers waiting for a mortgage offer (we are on week 7) I called and was advised it will be another week before a decision is made. Is there nothing that can be done to speed this up?I’m so worried we will loose our dream house ☹️
@aced82@AskNationwide@AskNationwide We are pretty much in the same boat as @aced82, we too are in this ‘queue’ for the last 7 weeks and we are existing customers. Survey completed 6 weeks ago. Our broker complaint appears to have been ignored too. Hope we don’t loose our dream house. Very stressful!