David Hardy

UX designer. Like Tron, I am here for the user.

[David Hardy @HardyUXUI]

@instagram my account got hacked and I need to recover it. The help center doesn’t work. Can I contact someone to help me?

[David Hardy @HardyUXUI]

@SquarespaceHelp hey my pictures aren’t showing on my websites. There seems to only be a little oval where the picture should be

[David Hardy @HardyUXUI]

Never mind I found a workaround

[David Hardy @HardyUXUI]

@figmadesign hey I need to make the whole art board a component so if I move a object across the original art board it moves it across all of them. Any hints or suggestion on how?

[David Hardy @HardyUXUI]

@figmadesign is you ok? I can’t get on through google?

[David Hardy @HardyUXUI]

Hey @ea when playing @PlayApex how many times must a User experience bad server connections before you realize its you not them. #smh

[David Hardy @HardyUXUI]

@AmericanAir never have I been treated in a situation where design has cost me time and money. The way you cut corners o save a buck and putt people in a situation where your design caused them to suffer. No wonder that you are not even third best when it comes to Airlines.

[David Hardy @HardyUXUI]

@Delta thank you for your customer service and understanding of my situation. I had a HORRIBLE time with @AmericanAir and delta came though

[David Hardy @HardyUXUI]

Never fly @AmericanAir. It sucks ass for customer service.

[David Hardy @HardyUXUI]

Simplying thinking something might work doesn’t mean it will. Test it first before you implement things. #pissedoffcustomer #UXdesign #ux #valuefirst

[David Hardy @HardyUXUI]

@AmericanAir I gotta say this is ridiculous. As a product designer, the way your have designed the experience for the user is insane. You put all the work on the user to check in but there aren’t enough kiosk

[David Hardy @HardyUXUI]

For the User to check in. Furthermore, there is NO on boarding or direction for you User to get efficiency through. Also no one knows what a record locator is. Just say conformation number and call it a day. Whoever designed this or Exec though of this is losing valuable money

[David Hardy @HardyUXUI]

@AmericanAir Done

[David Hardy @HardyUXUI]

@AmericanAir can kiss my ass! As a user experience designer for multiple 500 companies, your app is one of the worst I have seen. You got to be kidding me! You can’t check in from the app? Absurd! Call me when you want a redesign, better customer service and more revenue.

[David Hardy @HardyUXUI]

Hello UX Designers,
Have you ever had a bad User Interview? I just had one. What have you done to over one?

#uxdesigner #uxdesign

[Maxim Leyzerovich @round]

If you are “nudging” users to do things with your design then you need to do better.

[David Hardy @HardyUXUI]

LET THE PEOPLE KNOW!!!!

[Sketch @sketch]

Sketch 53 is out now with better overrides (including override management and overrides in the Canvas and Layer List), as well as a totally redesigned Fill Popover, named colors, HSL and more! Check out the blog post for more info and get Sketch 53 today! https://t.co/aTus8UnDfN

[Brandon Bradford @BrandonLBradfor]

I'm eating breakfast at the busy restaurant below my apartment. A lovely young woman just asked me if I could "hurry up and finish my breakfast, my friend is coming in 15 minutes and we want to take your seat."

So, I'll be here for the rest of today.

[David Hardy @HardyUXUI]

The way to access the end user is not through the buyers themselves. The way to get to end users is to seek out and form a relationship with the people and teams who are responsible for implementing the software once its bought.