Harendra Verma

[Harendra Verma @HarendraVerma11]

@AkasaAir Thanks, for your help.

[Harendra Verma @HarendraVerma11]

@AkasaAir @airsewa_MoCA My refund has been pending since 18 June 2026. Despite repeated follow-ups, I have received neither the refund nor a satisfactory resolution—only repeated requests to “wait” and thank-you messages.
I have already provided the required bank statement.

[Harendra Verma @HarendraVerma11]

@AkasaAir More than 3 months have passed, and I have already done exactly what you are asking replied to your emails, followed up repeatedly, and raised the issue through X. Yet, I have still not received a satisfactory resolution or my refund.

[Harendra Verma @HarendraVerma11]

@AkasaAir I have contact my bank. However, the bank has denied receiving any transaction amount 2250 from the airline.
They have asked me to provide the UTR number and transaction date so that they can trace the refund.
Without these details, the bank is unable to trace the transaction.

[Harendra Verma @HarendraVerma11]

@MoCA_GoI Dear Sir,

I have received your response regarding the refund, and I have also contacted my bank. However, the bank has clearly denied receiving any such transaction amount 2250 from the airline.

They have asked me to provide the UTR number and the exact transaction date.
Thanks

[Harendra Verma @HarendraVerma11]

@AkasaAir @AkasaAir I received an email on 1 September stating that my refund would be credited to the original mode of payment within 7–10 working days. The promised timeline has already passed, but I still haven’t received my refund.

How much longer do I have to wait?

[Harendra Verma @HarendraVerma11]

@MoCA_GoI Hi sir, I received an email on 1 September stating that my refund would be credited to the original mode of payment within 7–10 working days. The promised timeline has already passed, but I still haven’t received my refund.

How much longer do I have to wait?

[Harendra Verma @HarendraVerma11]

@AkasaAir @AkasaAir I received an email on 1 September stating that my refund would be credited to the original mode of payment within 7–10 working days. The promised timeline has already passed, but I still haven’t received my refund.

How much longer do I have to wait?

[Harendra Verma @HarendraVerma11]

@MoCA_GoI Thank you sir

[Harendra Verma @HarendraVerma11]

@AkasaAir Hi, I have seen your message and will wait for 5–7 days as requested. I hope the issue will be resolved within this time.

[Harendra Verma @HarendraVerma11]

@AkasaAir Hi, for more than 2 months, you or your team have been giving me the same reply. I honestly don’t understand how your team is working. In this much time, even the CBI could have submitted its report, but you still haven’t resolved my refund issue. Please stop giving excuses.

[Harendra Verma @HarendraVerma11]

@AkasaAir Thanks can you share emailed date? Recently, I have not found any update from your side. Althoungh i want only refund not any update.

[Harendra Verma @HarendraVerma11]

@akasa Same response I have been hearing for the last 60 days “please allow us some time” and “we will reach out soon.” Unfortunately, nothing has been resolved yet. This repeated and generic response is extremely disappointing and unacceptable.

[Akasa Air @AkasaAir]

@HarendraVerma11 Hi Mr. Verma, allow us some time to have a look into this. Please be assured that we will reach out to you soon.

[Harendra Verma @HarendraVerma11]

@AkasaAir Same response I have been hearing for the last 60 days please allow us some time and we will reach out soon. Unfortunately, nothing has been resolved yet. This repeated and generic response is extremely disappointing and unacceptable. Please stop asking for more time. @AkasaAir

[Harendra Verma @HarendraVerma11]

@AkasaAir Please stop sending generic responses and provide the actual refund status, refund date, and UTR number so that I can verify the transaction with my bank. This delay is already far too long. @AkasaAir

[Harendra Verma @HarendraVerma11]

@AkasaAir I think you are referring to the email dated 12 August. Today is 23 August, and I still have neither received the refund nor been provided the UTR/reference number of the refund transaction.

[Harendra Verma @HarendraVerma11]

@AkasaAir Neither have I received any email regarding my concern, nor have I received the pending refund. Please check and provide the email update again, along with the refund status, processing date and UTR/reference number. This matter has already been pending for a long time.@AkasaAir

[Harendra Verma @HarendraVerma11]

@AkasaAir @AkasaAir How much time?

[Harendra Verma @HarendraVerma11]

@AkasaAir @AkasaAir You keep saying that my refund has been processed. If the refund was actually processed, can provide the refund date, amount, and UTR so I can verify it.
Again asking me to contact the travel agent without providing transaction details is not a satisfactory resolution.