@DanielPriestley UK government is a classic example of a management system that continually has things added with nothing ever taken away. Inevitably it grows to a stage where it collapses under its own weight.
@British_Airways it’s impossible to find a contact number for your baggage services team. I reported lost luggage yesterday and can see from the report your customer service agent has entered incorrect journey data. Impossible to find where to get it updated. Can you help?
Today, we honour the Merchant Navy. The brave men and woman who kept goods moving to and from Britain during the world wars.
We also celebrate the modern merchant seafarers who are responsible for 90% of UK imports. #MerchantNavyDay
@xSamanthaHx Thanks for the info, really appreciate it. We booked through Expedia and were supposed to fly on 7 April. We have been unable to speak to anyone for about 7 weeks and the online chat goes around in circles.
Thankfully they have not contacted me via DM so hopefully will be sorted
@ExpediaUK@Gibson_Girl Expect the email to say that you’ll get a travel voucher with any attempts to contact Expedia proving futile due to their automated systems.
@ExpediaUK we were due to fly on Tuesday. After waiting weeks to speak to someone about a refund your automated system will not let us get through to a customer advisor as your system is using return date as our trip date. This is ridiculous. £3.5k refund is due 😡
As we all settle into home working, grab a coffee and relax by taking my survey on the IMO’s emission targets.
https://t.co/dyKGu0zOos
For my MBA, so would be most appreciated.
Seafarers won't shell out good money for a digital copy of the #STCW convention because they can grab an illegal copy from the internet. Why not just give everyone free access to the treaty?
This afternoon, we’ve driven a Filipino seafarer from the container ship he works on, to the cruise ship his dad works on, so they could spend their 1hr break together. It’s the 1st time they’ve seen each other in a year, and they’re unsure when they’ll see eachother again! #MTS
Nautilus has called on the government to reinstate its funding of the UK Confidential Hazardous Incident Reporting Programme (CHIRP).
https://t.co/59FmnrY3ej
This map shows the Stena Impero was in Omani Territorial Sea when it was intercepted by Iranian forces.
Blue Line: Route SI was taking on Friday as it transited through the Strait of Hormuz.
Red Square: Location SI was intercepted, boarded and re-routed into Iranian Water.
I’m looking for shipping entrepreneurs to interview for a new @Lloydslist project. Whether they're starting from scratch, reinvigorating the family firm or developing new tech – I’m looking for the leading lights of maritime’s next generation. Who would you like to read about?
Interesting points in this piece. This article on Air France flight 447 which crashed in 2009 is also deeply thought provoking on the subject of automation. https://t.co/oe1gmlWWM9