Top Tweets for #BAFails
Shocking treatment from @British_Airways. My family and I were left without six bags for over a week, incurred substantial expenses, and now BA’s own system won’t recognise my claim or booking reference. I expect full reimbursement and compensation. Time to escalate. #BAfails
@British_Airways The Plaza Premium lounge you use in Montreal is pretty awful: dirty tables, power sockets don’t work, queues for toilets, over full. Cost cutting being in BA’s DNA, no doubt it saves you £1/head over a better lounge. #BAfails because you can’t be bothered.
@British_Airways Perhaps we could have a new video from your CEO, Sean Doyle, this time to explain why your app and website work only about 50% of the time. #BAfails again.
@British_Airways BA583 VCE-LHR of 27 January, Club Europe: arrived 40 mins late, mediocre product delivered with indifference by disengaged crew. To fly, to serve? More like BA has lost its way. #BAfails
@British_Airways Is it not more than a little incompetent to launch a flash sale only to have your website crash again? It’s a waste of time going on https://t.co/SKQzKvB7hg. #BAfails
@British_Airways If that is the reason, why doesn’t it happen when I access other airlines’ websites? Is it BA’s incompetence or, as you suggest, my browser? I know which seems more likely. #BAfails
@British_Airways If you buy a cheap economy ticket with Ryanair, you can check in online. If you buy a more expensive business class ticket with BA, it’s impossible to. #BAfails yet again.
@British_Airways Your app shows BA752 as an on time departure. How is that true when it’s supposed to leave at 07h50, it’s now 08h22 and we’ve not pushed back (due to difficulties with the stairs)? Just a lie? #BAfails again.
@British_Airways Travel with BA is often really disappointing. As is frequently the case, BA 1399 was more an ordeal than a pleasant flight. #BAfails
@British_Airways Stuck on BA1399 at MAN as the flight plan has expired so we can’t set off. Very hot as APU not working. Yet more evidence that BA is run by foolish or venal incompetents. #BAfails yet again.
@British_Airways Another hopeless BA flight. BA369 lands 35 minutes late, then we wait 15 minutes for gate guidance and now we’re waiting - at 55 mins late - for someone to operate the jetbridge. To fly to serve? Just mismanaged incompetence. #BAfails
@British_Airways BA994 to BER: another shambles of a BA flight. Boarded bus 1315, changed bus just now. Still not on plane, due to go right now. Just a mismanaged mess, like much of BA. #BAfails continually.
.@British_Airways after all of my 10 attempts to report my missing luggage through your website, I’ve received the same message saying there’s been an issue, my items have been lost since September 17 and I’ve had no assistance at all! #bafails #basucks
@British_Airways I’m really tired of getting e-mails from BA asking me to bear with you. Why should I? You cancelled a flight 10 days out, and you owe me money. Would you bear with me if I owed you money? Plainly not, so pay up. #BAfails and @UK_CAA should police BA properly
@British_Airways My top tip is not to fly with BA if you expect the flight not to be cancelled - eg BA392 to BRU on 30/4 - or to be on time. #BAfails
Still waiting to hear back from @British_Airways on their notion of a dairy-free business class dinner 🤭 #drybreadrollsandapacketofcrisps #ba #bafails #britishairways
Dear @EU_Consumer . I would like to report a possible infraction against European travel policies of @British_Airways . Can you address me who or where to send you all the info to evaluate it? Thanks #bafails
When stranded - there’s only one thing to do!! #posttoulonmatch #bafails #france #stillontour https://t.co/l5lnS5tU50
@British_Airways Another day, another delayed BA flight (434), another faulty seat. To fly, to serve? No, #BAfails again.
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