Top Tweets for #CallQualityMonitoring
Using MK SmartSpeech, agents can prioritize the calls based on the severity of customer issues. https://t.co/uJdkn34z6d
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Continuing and influential connections with your customers using MK SmartSpeech >> Book a Demo!
Know More: https://t.co/uJdkn34z6d
#speechrecognition #speechanalytics #contactcenter #bposolutions #customerexperience #callqualitymonitoring #callcentersolution
Many #contactcenter managers feel they are spending too much time trying analyzing interactions between staff and customers. Do you?
Ensure call quality monitoring practices to save time, via @callcentrehelp >>
https://t.co/TSPxZ2aPwN
#callqualitymonitoring #CQM #analytics
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