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Why Active Listening is the Best Customer Service Skill via @Fonolo https://t.co/DljATRvMDZ #CustomerService #Activelistening #CustomerServiceSkill
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4. KNOW UR CUSTOMER
U need EMOTIONAL INTELLIGENCE for this.
Observe, listen &learn
@IFM923 @Valentine_Ohu @NimiOruye
#CUSTOMERSERVICESKILL
3. FEEL UR CUSTOMER
Truly EMPHASISE. Not cos u re paid to, but cos u re human. @IFM923 @Valentine_Ohu @NimiOruye
#CUSTOMERSERVICESKILL
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