Top Tweets for #HOUWater
Over 1200 #HouWater customers have benefited from our in-person customer service appointments. You can access this benefit too by scheduling an appointment at https://t.co/FcOXFHZnTu
Customers with Sensus Remote Read Devices from the Water Bill Improvement Plan can avoid surprises on their #HouWater bills by signing up for usage alerts when they visit their accounts at https://t.co/TZp2NdnCjN
Thank you to our media partners for touring the East Water Purification Plant. #HouWater Director Greg Eyerly broke down the financial needs to improve Houston's water infrastructure and what #HouPublicWorks is doing to meet current and future needs.
Reminder: #HouWater customers with new Sensus remote-read devices can set up water usage alerts to avoid surprise bills. Log in to your account at https://t.co/McT7DFL59i to activate usage alerts and select your preferred notification style and frequency.
Dedicated #HouPublicWorks crews worked through the night to ensure #HouWater service remained uninterrupted as temperatures dropped. These unsung heroes work through every storm and all weather to provide essential services to millions of customers.
Kudos to you, Brittany Walker! Brittany is an attentive member of the #HouWater customer service team, diligently answering customer questions and providing all the information they need to manage their water bills and usage. Way to go!
#HouPublicWorks teams put in the extra effort to improve the #HouWater customer experience. Our crews addressed all 125,000 nonfunctioning remote read devices (RRDs), have made getting answers about your water bill through in-person and virtual appointments easier...
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Meet Stephanie, one of the dedicated stars on our Houston Public Works Billing Team! As a #HouWater customer herself, Stephanie understands firsthand how important it is to have a smooth billing experience. (1/3)
Protecting Houston’s Source Water is a big responsibility. Our team monitors Houston’s water resources, but we need YOUR help to keep pollution OUT of the #HouWater supply. Please properly dispose of solid and liquid waste and be careful when enjoying the Trinity River.
Last week @HouPublicWorks & @GHPartnership hosted members of our State delegation to tour critical COH water facilities. #HouWater serves 5.4 million customers, supports entire industry along the Houston Ship Channel, and provides water to @TXMedCenter. #HouWater #TXlege
Our team regularly tests and monitors #HouWater to ensure it’s safe for you to drink. We look for a variety of potential contaminants including arsenic, lead and copper. See the full water quality report at https://t.co/pNQ5pN0VSn #WorldWaterMonitoringDay
Today we recognize #NationalBackflowPreventionDay! Our team works hard to prevent contaminated water from entering the #HouWater supply. They check and regulate each type of backflow preventer to ensure our water is safe.
#HouPublicWorks is proud to use crucial data to help reduce the number of sanitary sewer overflows (SSOs). We also call these wastewater spills within the community. #HouWater
Hazem Gheith from @Arcadis_NA, Fazle Rabbi and Greg Eyerly from @HouPublicWorks presented this morning on SSO mitigation in Houston at #CMOM24!
We love our Customer Service Representatives! Our dedicated team uses tools from the Water Bill Improvement Plan to help #HouWater customers resolve issues with their bills. For more information visit: https://t.co/FcOXFHZnTu
Reminder: one glass for your drinking water is enough! You can help #GiveWateraBreak by using the same glass or bottle throughout the day instead of a new one each time you drink #HouWater. For more water saving tips, visit: https://t.co/O8RpCOIKNF
Thank you to all the #HouPublicWorks crews working hard both during and after the Derecho on May 16 to maintain and repair #HouWater and #HouStreets infrastructure.
Water Bill Update: Starting in June, #HouWater customers with functioning remote read devices will begin receiving 60-day advance notice letters that their water bill will return to actual usage.
#MondayMotivation is helping #HouPublicWorks identify homes with lead & copper pipes. YOU could qualify for free water testing. Take the quick survey now:
https://t.co/J51D8uOD7E #HouWater #FreeWaterTesting
Congrats to our Water Operations team representing #HouPublicWorks at the Texas Water Conference in Fort Worth this last week. They had a full 20 second improvement from last year's Hydrant Hysteria competition, assembling a fire hydrant in 2 minutes #HouWater #TXWater24
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