Top Tweets for #ServiceWare
Die Halbjahreszahlen von #Serviceware vom Freitag sind wieder absolut kurios.
➡️ der Umsatz steigt um 13,0%
➡️ die Lizenzumsätze (hoch profitabel) steigen sogar um 29,0%
aber:
❌ der Materialaufwand steigt erneut überproportional um 16,7%
❌ das EBITDA steigt nur um 4,5% und damit deutlich unterproportional
Was macht diese Firma? Was verkaufen die da? Es scheinen jedenfalls kaum eine eigenen Produkte zu sein, mit denen dieses Wachstum erzielt wird, da ansonsten der Materialaufwand nicht so stark steigen würde. Es ist absurd. Dieses Bild zeigt sich nun bereits seit Jahren!
Wo gibt es sonst Softwarefirmen, die weniger als 50% Rohertragsmarge erzielen?

Veränderungen KW 20/2026 #wikifolio "Anlage nach Directors' Dealings"
-> die Investitionsquote steigt von 58% auf 62%
-> verkauft werden #Serviceware & #Ströer
-> neu aufgenommen werden #audius #Gerresheimer & #sino
-> Ytd. +1,6%
👉https://t.co/xjQZ66o4WU

Was ich schon seit einigen Jahren anmerke und kritisiere hat sich bei #Serviceware auch im abgelaufenen Geschäftsjahr fortgesetzt.
Während der Umsatz steigt, sinkt die Rohmarge. Inzwischen liegt sie unter 50%. Und das bei einem Softwareunternehmen. Oder eben doch nicht?

Anpassungen KW 8/2026 #wikifolio "Anlage nach Directors' Dealings"
-> die Investitionsquote bleibt bei 55%
-> verkauft werden #AtossSoftware #Nagarro & #Westwing
-> neu aufgenommen werden #AstaEnergy #Serviceware & #Ströer
-> Ytd. -2,2%
👉https://t.co/xjQZ66o4WU


#serviceware jälleen hyviä uutisia, ison vakuutusyhtiön kilpailutuksen voittanut Keski-Euroopassa.
Tämän kyydissä on ollut mukava istua. Rauhallinen ja pomppiva lappu mutta suunta selkeästi ylöspäin.
https://t.co/PYDcP1SImo

Mit einem zuversichtlicheren Ausblick für das frisch beendete GJ 2024/25 setzt #Serviceware ein Ausrufezeichen. Dabei hatte CEO Dirk Martin bei seiner Präsentation auf dem Eigenkapitalforum schon von den signifikanten KI-Fortschritten berichtet. #BGFL https://t.co/5lK2YT0n1t

Das Zahlenwerk von #Serviceware bleibt für mich weiter ein großes Fragezeichen.
Der Umsatz steigt zwar, die Rohmarge ist seit 2019/20 aber um >10% Punkte gesunken. Man hat viel andere Produkte verkauft aber offenbar wenig eigene.
Händler statt Softwarefirma?

#serviceware teki vuosikymmenen parhaan kk-closen heinäkuussa! Nyt viikkosulusta tulossa paras vuoden ’21 jälkeen🤩 tätä on mulla aivan liian vähän kun menin myymään suurimman osan pois kurssin tuplattua😂

Serviceware $SJJ (Germany) is an undiscovered small-cap software company specialized in Enterprise Service Management (main competitor: ServiceNow, $NOW) and IT Financial Management (main competitor: Apptio, acquired by IBM at 11x Sales in 2023). For several years, Serviceware has been integrating AI solutions into its software, which is now driving strong traction in acquiring new clients. SaaS/Service line growth in the last quarter was +30.5% y/y. Currently this line of business is generating €20.8m out of 27.7m revenues per quarter. So from this quarterly math is easy to calculate Serviceware revenues will exceed €115m this FY with SaaS having more than 70% share. Not bad for a €170m marketcap now.
So why is this a great idea right now?
1. The company reached EBITDA breakeven in the previous fiscal year, and this year it is expected to achieve positive EBIT and strong positive cash flows (working capital is negative due to customers paying before revenue is recognized). With a current net cash position of over €31.6 million, Serviceware is in a position to initiate dividends or share buybacks – already discussed at the latest AGM!!!
2. The transition to SaaS is essentially complete. SaaS/services now represent 75% of total revenue, and license sales (~€15 million annually) appear to have stabilized. As a result, with SaaS growing now over 30% y/y and flat license revenue, overall revenue growth will accelerate from ~10–15% p.a. this year to over +20% p.a. in coming years.
3. The company has made tremendous efforts since 2019 to integrate AI into its software. As a result, thanks to AI adoption, the Serviceware momentum is accelerating rather than slowing down. One could say it's one of the few prepared European software companies that is gaining revenue from broad AI adoption rather than losing out to US megacap firms.
4. Given the company’s flat operating cost base, a large portion of nominal revenue growth should drop to the bottom line (~50–60% incremental margin). So with the additional €50m revenue in approx. 3 years in revenue operating results should exceed €30m p.a. and freecash flow will be higher.
5. New deals – Serviceware appears to be winning major SaaS contracts outside of its core German market, confirming the high quality of both its product and go-to-market execution. Just few remarkable example is winning US food company in February 2025 and Asian Oil Company from the Fortune 500 list in June 2025.
6. Very high management and founder commitment. They have never sold shares and currently own approx. 62% of the capital.
And for long-term investors, the valuation is absurd – it’s nearly "free". The opportunity exists because Serviceware is under-the-radar and its shares are not very liquid. Currently trading at around 1.2x revenue, and if growth continues (according to my research it will accelerate from +15% now to +20-30% p.a. thanks to SaaS growth, with EBIT margins of 10–20%, the earnings multiple will also move into the low single digits. Moreover, since licenses and SaaS are often paid upfront, the company generates much higher free cash flow than operating profit. For example, in 2024, with €3.2m EBITDA, the company generated €10.4m in operating cash flow and €8.7m in free cash flow.
Transaction multiples for relevant direct peer's range 4x to 10x revenues. On the lower bound Efecte much smaller, unprofitable and significantly slower growing entity was acquired at 4x Sales in 2024 by Martrix42 AG. Apptio (the relevant competitor for Serviceware performance offering) was acquired at 11x sales by IBM $IBM in 2023 versus Serviceware's 1.2x multiple now… Serviceware looks primed to be acquired from this standpoint as one of the few independent ESM and SaaS in Europe that stays in Founder hands and is listed accessible to smaller investors. Risks are typical for undiscovered SaaS smallcap – lower liquidity of shares and execution in hands of Founders (CEO and CFO roles).

Ein Unternehmen, dass SaaS-Umsätze erzielt aber kein ARR berichtet ist für mich kein echtes SaaS Unternehmen. Seit >4 Jahren sage ich das dem CFO. #Serviceware
Inspiring day at the @GC___Official Sustainable Living Symposium '24! We showcased Ingeo, our low-carbon alternative to petrochemical-based plastics & fibers in #3dprinting & food #serviceware. CEO Erik Ripple presented on designing materials with minimal environmental impact. 🌏

#Serviceware Ergebnis auf den zweiten Blick auch nicht so toll wie man meint. Vom EBITDA-Anstieg um 2,77 Mio. € wurden allein schon 0,78 Mio. € (28%) durch aktivierte Eigenleistungen geleistet. So kann man sich natürlich das Ergebnis auch hindrehen.

#Unanimous #TownMeeting supports visionary #SolidWasteAdvisoryCommittee on #SingleUsePlastic #foodware. No more #unrecyclable #polystyrene, #PVC, #BlackPlastic. #Containers must be #PFASFree. #Serviceware on #RequestOnly. @SwampscottMA began in 2018 with #PlasticBags. #MAPoli
Swampscott Town Meeting OKs bylaw prohibiting single-use plastic takeout containers, utensils via @itemlive https://t.co/JxK5X7s7PC .
A fantastic selection of masons ironstone jugs. Now for sale on our Etsy store and website. #masonsironstone #vintage #serviceware #jugs

Bei #Serviceware alles nur ein SaaS Märchen? Der SaaS Umsatzanteil ist in HJ1 22/23 von 53,9% auf 58,7% gestiegen. Gleichzeitig ist die Rohmarge um 670 Basispunkte von 56,7% auf 50,0% gesunken! EBITDA r.d 1,0 Mio. € verschlechtert! Kein Mehr Umsatz mit eigenen Produkten?
Soggy paper straws are just sad. Toss the paper straws and use our #plantbased, #compostable straws.
Paper straws can also contain harmful hidden chemicals and carcinogens, such as #PFAS 🤒
https://t.co/GzkwG5wTu7
#serviceware #straws #ecofriendly #sustainable #madeinUSA

🚀 The new Serviceware website on HR Service Management is live! Read how to inspire motivation among your employees with tailor-made HR services and check out how to improve HR Services using the Serviceware Platform. 👍
https://t.co/nW3AsYhARF
#hrmanagment #serviceware

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