Top Tweets for #StateofService
Breaking news!
We are excited to announce the launch of the first State of Service report, which includes the introduction of online passport renewal applications! (1/5)
#StateOfService #PassportRenewal #ModernizingServices
איך משתמשים בטכנולוגיה כדי להפוך את שירות הלקוחות ליתרון תחרותי?
הנה 3 המגמות המובילות בעידן הדאטה והבינה המלאכותית:
1. מעבר מקיצוץ עלויות לייצור הכנסות
2. שירות מותאם אישית ופרואקטיבי
3. בינה מלאכותית ואוטומציה
בואו ללמוד עוד מ-#StateofService החדש שלנו
https://t.co/gpoGYM0xgM
@MDODSecretary joined @UnitedWayCM , @mutualaidCCC and MD Dept Service and Civic Innovation to be of service to relieve hunger today! TY to everyone who answered @GovWesMoore ‘s call to action to make MD a state of service! #StateofService
Great customer service strengthens customer relationships.
But what about relationships with your employees?
@salesforce's @briansolis explains how a customer company cultivates those bonds on #BlazingTrails: https://t.co/qDWDP0S5WG
#StateofService
#FieldService companies reveal their challenges and bright spots in the #StateOfService 2023 research.
Pressure to meet SLAs, lack of skilled workers, and the need to reach #TechSuperiority highlight tension between opportunity, skills and technology.
https://t.co/FWipAv3jo0
What do customer companies do well?
They connect with customers AND connect the dots with data.
#blazingtrails
#stateofservice
#CustomerService
What do customer companies do well?
They connect with customers AND connect the dots with data.
@salesforce's @briansolis and @clarashih explain how real-time data makes a difference on #BlazingTrails: https://t.co/qDWDP0S5WG
#StateofService
What do customer companies do well?
They connect with customers AND connect the dots with data.
@salesforce's @briansolis and @clarashih explain how real-time data makes a difference on #BlazingTrails: https://t.co/qDWDP0S5WG
#StateofService
Building your 2023 customer service strategy?
Dive into the latest takeaways and trends from @Salesforce’s latest #StateofService, and learn how your service org can drive success now 💫: https://t.co/4gbLNw2Pl4
How can #automation help you Shift to Scale your service capabilities? 🤔
It empowers your agents to focus on the moments that matter to your customers. 💡
More from @salesforce's @briansolis on #BlazingTrails: https://t.co/qDWDP0S5WG
#StateofService
You may think everyone's using #automation but there's plenty of room for growth 📈 in this area.
@salesforce's @clarashih shares some surprising #StateofService insights on #BlazingTrails.
Watch the full episode: https://t.co/uCf4uAkqCw
How can service agents deliver more with less?
Enter: Automation 🤖
Discover the latest #StateofService trends on this week’s episode of #BlazingTrails: https://t.co/qL5huABRfY
As customer expectations grow, service leaders know that their agents need new tools to keep up.
@ClaraShih and @BrianSolis share how AI and automation can help agents do more with less, increase efficiencies, and deliver cost savings 💸: https://t.co/njtsl0czEh #BlazingTrails
We surveyed 400 #fieldservice leaders across industries and the globe to discover top #challenges, future pocus points and the #FSM tech you need.
Read #StateofService 2022 Global Report now: https://t.co/G53T3TwTxb
La quinta edición del informe #StateofService de Salesforce evidencia que el 60% de las empresas españolas ven el servicio de atención al cliente como un generador de ingresos 🚀
➡️ ¿Quieres saber todas las conclusiones del #StateOfService? @LaVanguardia
https://t.co/s4Us4vFjLV
We surveyed 400 #fieldservice leaders across industries and the globe to discover top challenges, future pocus points and the #FSM tech you need now.
Read State of Service 2022 Global Report now: https://t.co/Ach28mXfjx
#StateofService #service
Here are the top service trends in 2022.
1️⃣ Strategy is connected, scalable, and digital-first
2️⃣ Field service is critical
3️⃣ Empower service talent
Check out the #StateofService report to see what that means for your service organization. https://t.co/WGwGm2GJe6
58% of service organizations use automation as economic headwinds shift key objectives to focus on efficiency and cost savings.
See why organizations are trying to do more with less in the 5th edition of
@salesforce's #StateofService Report: https://t.co/cER20EFhGe
We surveyed over 8,000 service pros spanning 36 countries to hear what they have to say about the role of customer service today. 📊
Explore our 🆕 in-depth report on the #StateofService for more: https://t.co/ItQwXOxPOq
New customer discount is a well-utilized acquisition tool for brands, but customer expectations hover at 20% discount desired, while nearly 65% of brands offer only 10-15%. Opportunity for customer delight for a nominal increase in offer here. @ForerunnerVC #stateofservice
Rethinking customer service: No longer the weakest link in the customer's journey https://t.co/siO3fbRBwU via @ZDNet & @briansolis #StateofService
🔎Las empresas ven las operaciones de mejora como un activo estratégico para la retención de clientes
🔎Para el 88% de profesionales de servicio al cliente, la pandemia puso en evidencia lagunas tecnológicas
Conclusiones de #StateOfService via @Redesbps
https://t.co/mHfLlu8SmN
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