HelpShelf

Reduce support requests and create happier customers

[HelpShelf @HelpShelf]

you shipped your app but your support inbox is already a mess and you haven't even launched yet

writing FAQs that nobody reads
answering the same question 12 times
wondering if you should just quit and become a hermit

[HelpShelf @HelpShelf]

you spent 3 weeks building your app

then 4 hours writing docs that nobody reads

now you're answering the same 5 questions in your inbox every day

there's a better way

[HelpShelf @HelpShelf]

Support that feels native, not intrusive. HelpShelf turns docs into instant answers inside your product. No chatbots, no clutter—just smart AI helping users help themselves. Cut tickets, keep your product clean, and let your team focus on building.

[HelpShelf @HelpShelf]

AI-powered support without the bloat. HelpShelf gives instant answers in your product—no chatbots or tickets, just smart self-service. Learn from your docs to cut repetitive questions and let your team focus on building.

[HelpShelf @HelpShelf]

🎉 Quiz Time Results! 🎉

Did you know?
✅ Workers lose 1.8 hours/day searching for info.
✅ 67% of customers prefer self-service over calls.
✅ Disorganization costs $75B/year.
✅ Better support tools boost retention by 33%.

How many did you get right? 🧠👇 #QuizTime #FunFacts

[HelpShelf @HelpShelf]

Chatbots are the Flippy of customer support—designed to replace humans, not solve problems. 🤖🍔

Customers want answers, not gimmicks. Tools like HelpShelf focus on solving issues instantly, not mimicking human interaction.

It’s time to optimize, not just replace. #chatgpt

[HelpShelf @HelpShelf]

Imagine a world where all your customer support resources are in one place, searchable with ease, and powered by AI. That’s life with HelpShelf—calm, organized, and efficient.

#HelpShelf #CustomerSupportSimplified #AIPoweredSearch #RelaxAndFocus #WorkSmarterNotHarder”

[HelpShelf @HelpShelf]

Who’s ready to start putting their customer service on autopilot?!.. HelpShelf AI has been in closed beta and is soon ready to be unleashed to the world! 🤖

[HelpShelf @HelpShelf]

@ShaanVP at https://t.co/rfNWImPgVR, we help thousands of online businesses reduce their customer service tickets by surfacing their knowledge content (FAQ, vids, KB) in one place.

We believe that chatbots are not the answer bc they inherit many of the same problems that humans do.

[HelpShelf @HelpShelf]

Want to create your own articles directly from HelpShelf!? Here's how: https://t.co/WH0W8ZHVqM

[HelpShelf @HelpShelf]

We've just rolled out a new feature for our Business users that allows you to create knowledge articles directly within HelpShelf!

That means HelpShelf can now self-host your Knowledge Base!

[HelpShelf @HelpShelf]

TGIF!! Food for thought: the real reason to build a habit-forming product is that growth becomes almost automatic. That’s our aim with @HelpShelf ! #CustomerService

[HelpShelf @HelpShelf]

Heads up❗️Our setup page just got a whole new facelift - check us out @ https://t.co/rfNWImOJ6j

[HelpShelf @HelpShelf]

We're excited to be a part of this network!

[NC TECH Association @NCTA]

A special welcome to #NCTECHnewmembers from Dec 2021, highlighted in our #NCTECHplugin this week!

@commercetools @MuukTest @levitateai
@HelpShelf @HybridAthleteFou @redcanary
@HybridAF_247 #UNCCenterTechPolicy #ICAP

View the Plugin for our latest news https://t.co/Gxz5SbWHpP

[HelpShelf @HelpShelf]

Customer service IS a competitive advantage

[HelpShelf @HelpShelf]

Customer service shouldn’t be an afterthought. Customer service is the whole point of a business.

[HelpShelf @HelpShelf]

When your customers have the info they need, they won't bother you.

[HelpShelf @HelpShelf]

If you make your customers' lives easier, they won't even notice your customer service.

[HelpShelf @HelpShelf]

A good customer service just makes your customers' life easier - silently.

[HelpShelf @HelpShelf]

Hope everyone had a great Thanksgiving! 🦃 from the (grateful) HelpShelf team ❤️