Hey Derek.

Husband to Claire. Daddy to Benjamin. Disciple of Jesus. Designer for @freeagent.

[Hey Derek. @heyderekdesign]

@harrys Hey Guys! I tried to reset my password but no matter how many times I enter my email address I never receive an email (even checked my junk folder and nothing)?! 🤔

[Hey Derek. @heyderekdesign]

@sketch @framer I may have forgotten about this?! Any chance you're carrying that same Christmas spirit all year round?! 😂

[Hey Derek. @heyderekdesign]

@andertonsmusic Hey Guys! I ordered a Baum Wingman guitar from yourselves last weekend that @dhlexpressuk have failed to deliver on 3 occassions. They have now twice claimed to have attempted delivery however I have been at home waiting and know this not to be the case?! 🤔

[Hey Derek. @heyderekdesign]

@GAMEHelps That worked - managed to sign in via Firefox!🎉

Thank You!👍

[Hey Derek. @heyderekdesign]

@GAMEHelps I need to access my account ASAP in order to secure my Metroid DREAD pre-order as my card details have changed but cannot even the account screen just shows a message saying “This service is temporarily unavailable.” 🤔

Any help greatly appreciated! 👍

[Hey Derek. @heyderekdesign]

@IKEAUKSupport Thank you, I have sent the requested details via DM.

[Hey Derek. @heyderekdesign]

@IKEAUKSupport I am still waiting on a delivery that I was told would arrive between 9:30 and 11:30 this morning. Then received a message saying they were near only to track them over an hours drive away with six deliveries prior to mine…

[Hey Derek. @heyderekdesign]

I then called your telephone support line where I was waiting in a queue for around 15 minutes or so only to finally get through to someone who greeted me with no enthusiasm whatsoever who promptly hung up on me as soon as I started speaking.

[Hey Derek. @heyderekdesign]

@trello Hey guys! 👋

Is it possible to set a different email address per workspace at which to receive notifications? e.g. Have work related notifications appear in my work email and personal notifications in my own email account? 🤔

[Hey Derek. @heyderekdesign]

@O2 Hey Guys! 👋

I'm currently unable to login to my O2 account either via the app or website on both my iPhone and iPad. Looks like some others are having similar issues—any ideas? 🤔

[Hey Derek. @heyderekdesign]

@sketch Hey Guys! 👋

Is there an option within Sketch to automatically open up new documents as tabs rather than a new window—I don't see it in the preferences view?!🤔

[Hey Derek. @heyderekdesign]

@SketchHelp That's exactly what I'm after—thank you!😀

[Hey Derek. @heyderekdesign]

@sketch Hey Guys! 👋

Is it possible to have Sketch use the system highlight colour on UI elements rather than the default orange? Would make it feel more integrated?! 🤔

[Hey Derek. @heyderekdesign]

I played a total of 257 hours on my #NintendoSwitch this year. How about you? #NintendoSwitchYearInReview

[Hey Derek. @heyderekdesign]

@MrZebraGamer My 6 year old Benji is a massive fan of you and you’re Super Mario Maker 2 series-he wants to know if you have a maker id he can look up and play your levels? 😀

[Hey Derek. @heyderekdesign]

@MojangSupport I’m playing Minecraft Dungeons on Switch (Docked) and have experienced significant stutter and poor frame rate as soon as the game launches and the studio logos appear—frame rate drops during gameplay and bad audio/visual stutter on loading screens? Known issue?🤔

[Hey Derek. @heyderekdesign]

@MissTariqP23 If B had a job in space… 👨‍🚀 #ReadyForNasa

[Hey Derek. @heyderekdesign]

@MartinMagni Hey Martin!👋

You have become a legend to our 6 year old son Benji —a massive fan of all your games; Discovered Mekorama, then Odd Bot Out, and now enjoying Fancade!👍

In his own words:

“Fancade is so fun! Thank you for making the app!😀”

cc: @CymruClaire